geberit 115907KJ6 Manual página 27

Troubleshooting
The operator can perform the following measures to rectify malfunctions:
• Clean the actuator plate
• Replace the batteries
These measures are described in the operation manual 970.766.00.0.
Malfunction
Incorrect flushes (too soon, too
late, unwanted)
Flush is released without manual
actuation when the user steps
back from the WC.
Water is running continuously into
the WC ceramic appliance.
WC ceramic appliance not being
flushed out properly.
Flush cannot be actuated.
Flush cannot be actuated. The
LED in the sensor window flashes
when a user is in the user
detection range.
Flush cannot be actuated. The
LED in the sensor window lights up
when a user is in the user
detection range.
Flush cannot be actuated. The
LED in the sensor window flashes
quickly.
9007203771121035 © 04-2022
970.755.00.0(00)
Cause
Sensor window dirty or wet
Sensor window scratched
Automatic flush actuation active
Software fault
Flat gasket for flush valve inside
cistern defective
Fill valve in cistern defective
Flush volumes set incorrectly
WC ceramic appliance blocked
with limescale
Power failure
Battery capacity low
Batteries flat
Plug of the lifting device not
plugged in correctly
Lifting device defective
Rectification
▶ Clean or dry the actuator plate.
→ See operation manual
970.766.00.0.
▶ Replace the actuator plate.
▶ Deactivate automatic flush
actuation.
▶ Interrupt the power supply
(mains fuse) for 10 seconds.
▶ Restart the WC flush control
using the Geberit App.
▶ Replace flat gasket.
▶ Replace fill valve.
▶ Set the full and partial flush
volume on the flush valve.
▶ Set the partial flush volume with
the Geberit Service Handy.
▶ Set the full flush volume with the
Geberit App.
▶ Descale the WC ceramic
appliance.
▶ Check the power supply (mains
fuse).
▶ Replace the batteries. → See
operation manual 970.766.00.0.
▶ Replace the batteries. → See
operation manual 970.766.00.0.
▶ Check the connection cable
between the lifting device and
the control.
▶ Replace the lifting device.
EN
27