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Trouble-shooting
Important note: When working on the operator, always pull out the mains plug beforehand!!!
Fault / Malfunction
Door does not fully close / open.
Door presses into the end-of-travel positions.
After closing, door opens again to produce a
slight gap.
Door does not respond to impulse from hand
transmitter but does respond to push-button
or other impulse generators.
Door does not respond to impulse from hand
transmitter or ot other impulse generators.
Insufficient range of hand transmitter.
Diagnostic display
During operation, the display provides diagnostic information on any possible faults / malfunctions
Number
State
0
Operator starts up and "0" goes out.
1
Door neither opens nor closes.
2
Door no longer closes.
3
Motor has come to a standstil.
4
Permanent impulse signal at the start input.
5
An error has occurred in setting the operator.
0
"0" displayed during the next opening and closing cycle
and then goes out.
"0" continues to be displayed.
Type designation:______________
Production number:______________
(See type plate)
Date of purchase:______________
Date when first put into service:______________Address/Stamp of company carrying out the installation:_______________________
Retain these installation, operating and maintenance instructions for the full duration of the operator's service life!
Possible cause
Door mechanics have changed.
Set closing / opening force too weak.
End-of-travel positions incorrectly set.
Optimum setting of end-of-travel positions
has not been achieved.
Door blocks just before CLOSE position.
Flat battery in hand transmitter.
Aerial not plugged in / aligned.
No hand transmitter programmed.
See diagnostic display.
Flat battery in the hand transmitter.
Aerial not plugged in / aligned.
On-site screening of receiving signal.
Diagnosis / Remedy
Operator receives a start impulse at the START input or via a receiver,
normal operation.
STOP A connection is interrupted.
External safety device has been activated (e.g. wicket door).
STOP B connection is interrupted.
External safety device has been activated (e.g. photocell).
Motor does not rotate. Call in a specialist company.
Door no longer accepts a start impulse. External impulse generator emits
a permanent impulse signal (e.g. button is jammed).
Travel path too long.
Repeat setting procedure (menu stages 3 and 4).
Operator is carrying out a learning cycle for the force limit.
Caution: During these travel cycles the force is not monitored!
Check door mechanics. Door is too sluggish.
Guarantee Document
Remedy
Have door checked.
Change force setting (menu stages 5 and 6).
Reset end-of-travel positions (menu stages 3 and 4).
Reset end-of-travel positions (menu stages 3 and 4).
Remove obstruction or reset CLOSE end-of-travel
position (menu stage 4).
Replace battery in hand transmitter.
Plug in / align aerial.
Programme hand transmitter (menu stage 1).
See diagnostic display.
Replace battery in hand transmitter.
Plug in / align aerial.
Connect external aerial (accessory).
GB
Subject to changes
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