TROUBLESHOOTING
Problem
Refrigerator is not getting any power (no hum, etc.)
Food in the refrigerator is freezing when it shouldn't.
Food in the refrigerator is not cold enough.
The temperature inside the refrigerator is too warm.
The outside of the unit is warm.
Different noises heard from the refrigerator at different times.
This includes loud sounds when it is first turned on, fans run-
ning, popping, boiling, gurgling or cracking sounds
The vibrating or rattling sounds seem to be excessive.
There is moisture appearing on the inside of the refrigerator
walls.
There is moisture appearing on the outside of the refrigerator
walls.
Water has accumulated on the floor underneath the unit.
The door will not close completely.
Solution
Make sure that the plug is in all the way into the wall socket.
Make sure that the thermostat knob is not set to 0 (off)
Check that the fuse hasn't blown, or that a household fuse or
circuit breaker hasn't tripped.
Lower the number of the thermostat (higher numbers are cold-
er). It may only be necessary to lower it temporarily.
Make sure that the door to the refrigerator is closed all the way
and that the refrigerator is level. Also, do not open the door
more often than necessary.
Check the ambient temperature of the room. If it's very warm,
this may be expected. Avoid placing the appliance near a heat
source.
If you recently put a lot of very warm food in the refrigerator, this
is normal.
Make sure that the gasket/seal around the door is free of debris.
If the seal is not tight, warm air from the environment may seep
in.
This is normal when the unit is turned on after being off an
extended time.
If food is tightly packed, make sure the food is more evenly
distributed. Do not over pack the fridge unit.
Make sure that the temperature setting is at the desired selec-
tion.
This could be caused by opening the door too frequently and
letting in too much warm air.
This can be caused by warm food.
It can take at least four hours for your refrigerator to get to its
target temperature setting if it is being used for the first time or
has been off for an extended period of time.
This is normal and expected behavior. Warmth prevents the
formation of moisture.
All of these noises are typical during normal operation and cy-
cles, especially when the door has been opened. These noises
are caused by the compressor motor and the refrigerant which
is circulated through the system.
Make sure the unit is level and that is not touching a wall. See
the "Leveling the Unit" section above.
This can be caused by debris in the door gasket/seal preventing
a tight seal. As well, it is a normal occurrence if the ambient air
is humid. This can also occur if the door is opened frequently.
Make sure that your door is closing properly and that there is
no debris in the door gasket/seal. This may also be due to a
fluctuation in room temperature. Wipe the residue away. If this
continues to happen, contact a qualified technician for assis-
tance.
The water drain hole (in the inner back wall) may be clogged
and require cleaning.
Make sure that the unit is not overstuffed with food.
Make sure that the shelves are properly in position.
Make sure the door gasket/seal is clean.
–9–