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Troubleshooting
GB
If the appliance does not function properly, please check the
below table for the solution. If you are still unable to solve the
problem, please contact the supplier/service provider.
Problems
Possible cause
Appliance does
Not plugged in.
not operate.
The appliance is
turned off.
Appliance is not
External environment
cold enough.
may require a higher
setting.
The door is opened
too often.
The door is not closed
completely.
The door gasket does
not seal properly.
The light does
Not plugged in.
not work.
The circuit breaker
tripped or a blown
fuse.
The light is damaged.
The light is "OFF".
Vibrations.
Please check whether
the appliance is on
level ground.
The appliance
Contraction and ex-
seems to make
pansion of the inside
too much noise.
walls may cause
popping and crackling
noises.
The appliance is not
level.
Beep Beep
The door will not
sound with error
close properly.
code 00 00.
Beep Beep
Humidity level inside
sound with error
the cabinet is too high
code HH / LL.
/ low.
18
Error code identification
Error codes
Left
win-
Possible solution
dow
Check again
E1
to make sure
it is connected
properly.
Check the tem-
E2
perature control
setting.
E5
E6
Contact the
supplier.
HH
Place the
appliance on a
horizontal, stable
and heat resistant
surface.
Place the appli-
ance on a horizon-
tal, stable and heat
resistant surface.
Leave at least
LL
20 cm of space
around and above
the appliance.
Ensure the door
close well. If the
gasket is faulty,
please contact the
supplier.
Please check
with Error code
identification.
Error code identi-
Possible cause
fication
Right
win-
dow
Short-circuit fault
Damage on
from humidity
sensor or wires
and temperature
disconnection
sensor.
between sensor
and PCB.
Open-circuit fault
from humidity
and temperature
sensor.
Short-circuit fault
Damage from
from tempera-
temperature
ture sensor on
sensor on evapo-
evaporator.
rator or wires
disconnection
Open-circuit fault
between sensor
from tempera-
and PCB.
ture sensor on
evaporator.
High temperature
1. Whether the
protection, >27°C.
fans are working
well.
2. Any refrigerant
leakage from
evaporator or
pipes.
3. Whether the
compressor is
working well.
4. Any damage
on PCB.
Low temperature
PCB failure.
protection, <-5°C.
HH
High humidity
1. Sensor con-
protection. Once
nection loosen.
the humidity is 15%
2. PCB failure.
higher than setting
for more than 48
hours, "HH" shows
on display and
lights is blinking.
"HH" will be dis-
missed when the
humidity is < +10%
than setting.
LL
Low humidity
1. Water level
protection. Once
inside water
the humidity is
tank.
15% lower than
2. Any fan is
setting for more
defected.
than 48 hours, "LL"
3. PCB failure.
shows on display
and lights will
be blinking. "LL"
will be dismissed
when the humidity
is >-10% than
setting.
Possible
solution
Contact the
supplier.
1. Check the
water level
inside water
tank. The
album will
be switch
off when the
humidity
level resume
normal
2. Contact
the supplier.
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