DISPLAYED MESSAGE
The new settings have not been
saved
I am unable to complete your
drink. Reduce the intensity and
try again
I am unable to complete your
drink. Adjust the coffee grinder,
increasing the dial position one
unit at a time
Please select a lighter intensity
or reduce pre-ground coffee
quantity
Please store the milk carafe in
the fridge
The machine needs to be des-
caled. Press OK to start (~50min)
The process has been interrupted.
Please press Ok to continue
Please replace the water filter.
Press OK to start
General alarm: Please refer to
user manual / Coffee Link App
MEANING
While customising the drinks (see section "14.
"My" function ("Hot" drinks only) , preparation has
been deliberately interrupted by pressing "X" or an
alarm has been triggered.
The grinding is too fine and the coffee is
delivered too slowly or not at all.
If the water softener filter (D4) is present,
an air bubble may have been released in-
side the circuit, obstructing delivery.
The grinding is too fine and the coffee is
delivered too slowly or not at all.
Too much coffee has been used.
A milk-based drink has been prepared
and the milk carafe is still inserted in the
appliance
The machine must be descaled.
Descaling process interrupted or not cor-
rectly completed
The water softener filter (D4) is exhausted. Press "OK" to replace or remove the filter,
The inside of the appliance is very dirty.
27
SOLUTION
Press "X" to go back to the homepage (C) to view the
alarm causing the interruption. Follow the instruc-
tions corresponding to the alarm displayed (see
section "22. Displayed messages")
Select a milder "Intensity" (see "9.3 Customiz-
ing the drinks")
Press "OK" and deliver a little water (see section
"11. Preparing hot water and hot tea") until the
flow is regular. If the problem continues, remove
the filter (see section "19.2 Replacing or remov-
ing the filter")
Press "OK" and adjust the coffee grinder (see
"7.4 Adjust grinder").
Select a milder "Intensity" (see "9.3 Customiz-
ing the drinks") or reduce the quantity of pre-
ground coffee (maximum 1 measure). Press
"OK to go back to the homepage or wait until
the message disappears.
Remove the carafe and place in the refrigerator.
To proceed with descaling, press "OK" and
follow the guided procedure, otherwise press
"Cancel". In this case, the
appears on the homepage (C) to remind you
that descaling is needed (see section "17.
Descaling").
Press Ok to continue (see section "17.
Descaling").
or "Cancel" to carry out the procedure later.
Follow the instructions in section "19. Water
softener filter".
Clean the inside of the appliance thoroughly,
as described in section "16. Cleaning"". If the
message is still displayed after cleaning, con-
tact De'Longhi Customer Services and/or an
approved Service Centre
symbol (C4)
→