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PROBLEM
Coffee does not come out of one or both
spouts.
The coffee delivered is watery.
Too little drink is delivered
The appliance does not make coffee.
The brewing unit (A6) cannot be
extracted.
At the end of descaling, the appliance
requests a third rinse.
Milk does not flow from the milk spout
(E5) or (F5).
The milk contains large bubbles and
squirts out of the milk spout (E5) or (F5)
there is little froth.
The cup shelf (A13) is hot.
After cleaning, you can't put the drip tray
back in the machine
POSSIBLE CAUSE
The coffee spouts (A7) are blocked.
The funnel (A4) is clogged.
Insufficient water in tank
The appliance has detected impurities
in its internal circuits. "Just doing a little
cleaning..." is displayed.
The appliance has not been turned off
correctly
During the two rinse cycles, the water
tank
(A23)
has not been filled to the MAX
level
The milk carafe lid (E1) or (F1) is dirty
The lid (E1) or (F1) is not assembled
correctly.
The milk is not cold enough or not suita-
ble for the drink requested
The milk carafe lid (E1) or (F1) is dirty
There is water in the groove under the
froth adjustment dial (E3) or (F3)
Plant-based drinks have been used.
A number of drinks have been prepared
in rapid succession
The condensate tray (A12) is not in the
correct position
30
SOLUTION
Clean the coffee spouts with a sponge or
toothpick.
Clean the funnel with the help of the
brush (D5) as described in section "16.8
Cleaning the pre-ground coffee funnel".
Always fill the tank above Level 1.
Wait for the appliance to be ready again
and reselect the required drink. Contact
customer services if the problem persists.
Turn the appliance off by pressing the
button (A9) (see section "6. Turning the
appliance off").
Follow the instructions displayed by the ap-
pliance, but first empty the drip tray (A15) to
avoid the water overflowing.
Clean the milk carafe lid as described in
section "16.10 Cleaning the milk carafes
(E) and (F)".
Assemble all the components correctly as
described in sections "10.1 Preparing the
milk carafes (E and F)" and "10.4 Adjust-
ing the amount of froth".
For best results, make sure to use the
right type of milk to prepare hot or cold
drinks (see section "10.2 Which milk to
use?"). Use drinks at refrigerator temper-
ature (about 5° C/41°F).
Clean the milk carafe as described in sec-
tion "10.6 Cleaning the milk carafe after
use"
Extract the dial and dry thoroughly.
For best results, use drinks at refrigerator
temperature (about 5° C/41°F). Adjust
the amount of froth as described in sec-
tion "10.4 Adjusting the amount of froth"
Make sure the condensate tray is inserted
correctly
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