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TROUBLESHOOTING
Problem
Doors will not close
Food packages are blocking the door open.
correctly or pop open.
Ice bin, crisper cover, pans, shelves, door
bins, or baskets are out of position.
The doors were removed during product
installation and not properly replaced.
Refrigerator is not leveled properly.
Doors are difficult to
The gaskets are dirty or sticky.
open.
Door was recently closed.
Refrigerator wobbles or
Leveling legs are not adjusted properly.
seems unstable.
Floor is not level.
Lights do not work.
LED interior lighting failure.
Refrigerator has an
The Air Filter may need to be set to the MAX
unusual odor.
setting or replaced.
Possible Causes
Solutions
Rearrange food containers to clear the door and door
shelves.
Push bins all the way in and put crisper cover, pans,
shelves and baskets into their correct positions.
See the Using Your Refrigerator section for more
information.
Remove and replace the doors according to the
Removing and Replacing Refrigerator Handles and
Doors section.
See Door Alignment in the Refrigeration Installation
section to level refrigerator.
Clean the gaskets and the surfaces that they touch.
Rub a thin coat of appliance polish or kitchen wax on
the gaskets after cleaning.
When you open the door, warmer air enters the
refrigerator. As the warm air cools, it can create a
vacuum. If the door is hard to open, wait one minute
to allow the air pressure to equalize, then see if it
opens more easily.
Refer to the Leveling and Door Alignment section.
It may be necessary to add shims under the leveling
legs or rollers to complete installation.
The refrigerator compartment lamp is LED interior
lighting, and service should be performed by
a qualified technician. Refer to the Light Bulb
Replacement section.
Set the Air Filter to the MAX setting. If the odor
does not go away within 24 hours, the filter may
need to be replaced. See the Replacing the Air Filter
section for replacement instructions.
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