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• Install a dust bag if it is missing or replace the old
one if it is full. Next time when the auto-empty
station works normally, the LED will stop flashing
automatically.
The LED on the auto-empty
• Make sure the top cover is pushed down and firmly
station flashes white quickly.
sealed.
• Make sure the dust bag is securely installed.
• Remove any debris from the evacuation port at the
bottom of the auto-empty station.
• Clean the sensors carefully with a dry cloth.
RoboVac's movements or
• Restart RoboVac by turning the power switch off
travel path are abnormal.
and on.
• Make sure you entered the Wi-Fi password
correctly.
• Make sure your RoboVac, router, and mobile phone
RoboVac cannot connect to a
are close enough to ensure a strong signal strength.
Wi-Fi network.
• Make sure your Wi-Fi router supports a 2.4GHz
and 802.11b/g/n band; a 5GHz band is not
supported.
• Check if there are any Internet connection
problems.
• Check whether you have installed the Amazon
Alexa app onto your smart device and enabled
"eufy Clean - RoboVac" Skill in the Amazon Alexa
You cannot control RoboVac
app. For details, refer to the "Smart Integrations"
with Amazon Alexa.
page in the eufy Clean App.
• Make sure you have an eufy Clean account and
have connected to RoboVac.
• Make sure you are using correct Alexa voice-
commands.
• Check if there are any Internet connection
problems.
• Check if you have installed the Google Home app
onto your smart device and initiated the "eufy
Clean" action in the Google Home app. For details,
You cannot control RoboVac
refer to the "Smart Integrations" page in the eufy
with the Google Assistant.
Clean App.
• Check if you are using the proper commands when
talking to the Google Assistant. When making your
request, first say the wake phrase "Ok Google".
• Repeat your question. Speak clearly to the Google
Assistant.
36 EN
Voice Alert
When RoboVac encounters a problem, the red indicator on RoboVac will flash and you
will hear the relevant voice prompts.
The voice prompts below are only for reference and may be changed after voice
pack updates. Please follow the voice prompts you have heard to find the cause and
solution below.
Voice Prompt
Cause and Solution
Error 1: Front bumper
Front bumper is stuck. Tap it repeatedly to remove any dust,
stuck.
if not, then move the device to a new position and try again.
Error 2: Wheel stuck.
Wheel may be stuck or trapped. Clear any obstacles in the
Check the wheel
surrounding area and check the wheel for any trapped dust.
and move it to a new
Move the device to a new position and try again.
position.
Error 4: Rolling brush
Remove the rolling brush, roller joint, roller brush cover, and
stuck. Remove and
suction inlet to clean it. Once cleaned, place the items back
clean the rolling brush.
into the device and try again.
Error 5: Device
Device is trapped. Clear any obstacles in the surrounding
trapped. Clear the
area and try again.
surrounding area.
Error 6: Device
trapped. Place device
Device may be suspended in air. Move it to a new position
near the position
close to the original position and try again. If the device is
where the problem
still unable to start, clean the edge sensor and try again.
occurred.
Error 7: Wheel
Wheels may be suspended in air. Move the device to a flat
suspended. Please
surface and a new position close to the original position
move the device to a
then try again.
new position.
Error 8: Low battery,
shutting down device.
Low Battery; system will shut down. Charge the device and
Please charge your
try again.
device.
EN 37
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