• Dispose of batteries according to local regulations. Return batteries to a used battery collec-
tion point where they can be recycled in an environmentally friendly manner. Ask your local
waste disposal company about this.
15 Troubleshooting
Fault
Possible cause
The product can-
The battery power is too weak. Charge the battery.
not be started.
The battery is not properly in-
serted.
16 Warranty conditions – gomag 20V series
Revision date 11/07/2023
Dear customer,
our products are subject to strict quality checks. However, if a product does not function perfect-
ly, we deeply regret this and ask that you contact our customer service at the address specified
below. We will also be glad to assist you by telephone via the service number. The following in-
formation is intended to help you to process and settle your claim without any problems.
For the assertion of warranty claims, the following applies:
1.
The warranty conditions govern our additional manufacturer warranty services for purchas-
ers (private end consumers) of new products. The statutory warranty claims are not affected
by this warranty. This is the responsibility of the dealer who you purchased the product from.
2.
The warranty service extends exclusively to defects in a new product purchased by you
that are based on a material or manufacturing fault and is, at our discretion, limited to the re-
pair of such defects free of charge or the replacement of the product (also replacement with
a successor model, if necessary). Replaced products or parts shall become our property.
Please note that our products were not designed for commercial, trade or professional use.
A warranty claim is therefore not valid if the product has been used in commercial, trade or
industrial operations within the warranty period or has been subjected to equivalent stress.
3.
The following are excluded from our warranty services:
– Damage to the product which was caused by non-observance of the assembly instruc-
tions, improper installation, non-observance of the operating instructions (e.g. connec-
tion to an incorrect mains voltage or type of current) or the maintenance and safety regu-
lations or use of the product in unsuitable environmental conditions as well as by insuffi-
cient care and maintenance.
– Damage to the product caused by misuse or improper application (such as overloading
the product or using non-approved tools and accessories), penetration of foreign bodies
into the product (such as sand, stones or dust), transport damage, use of force or exter-
nal influences (such as damage caused if dropped).
– Damage to the product or parts of the product which is due to intentional, normal (opera-
tional) or other natural wear as well as damage and/or wearing of wear parts.
– Defects in the product which have been caused by the use of accessories, expansions
or spare parts that are not original parts or are not used as intended.
– Products on which changes or modifications have been made.
Remedy
Push the battery into the battery mount.
The battery clicks into place audibly.
www.scheppach.com
GB | 43