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Troubleshooting
Problem
The induction hob cannot
be turned on.
The touch controls are
unresponsive.
The touch controls are
difficult to operate.
The
glass
is
being
scratched.
Some
pans
make
crackling or clicking
noises.
The induction hob makes a
low humming noise when
used on
a high heat setting.
Fan noise coming from
the induction hob.
Pans do not become hot
and appears in the display.
Possible causes
No power.
The controls are locked.The timer
indicator will show " Lo".
There may be a slight film of water
over the controls or you may be
using the tip of your finger when
touching the
controls.
Rough-edged cookware.
Unsuitable, abrasive scourer or
cleaning products being used.
This
may
be
caused
construction
of
your
(layers of different metals
vibrating differently) .
This is caused by the technology of
induction cooking.
A cooling fan built into your
induction hob has come on to
prevent the electronics from
overheating. It may continue to run
even after you've turned the
induction hob off.
The induction hob cannot detect
the pan because it is not suitable
for induction cooking.
The induction hob cannot detect th pan
because it is too small for th cooking
zone or not properly
centred on it.
What to do
Make sure the induction hob is
connected to the power supply
and that it is switched on.
Check whether there is a power outage
in your home or area. If you've checked
everything and the problem persists,
call a qualified
technician.
Unlock the controls. See section 'Locking
The Controls' for instructions.
Make sure the touch control area is dry and
use the ball of your finger when touching the
controls.
Use cookware with flat and smooth bases.
See 'Choosing the right cookware' .
See 'Care and cleaning '.
by
the
This is normal for cookware and
cookware
does not indicate a fault.
This is normal, but the noise should quieten
down or disappear completely when you
decrease the heat setting.
This is normal and needs no action. Do not
switch the power to the induction hob off at
the wall while the fan is running.
Use cookware suitable for inducti cooking.
See section 'Choosing the righ cookware '.
e Centre the pan and make sure that its e
base matches the size of the cooking
zone.
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