Troubleshooting - Tribest sousvant Manual De Uso

TROUBLESHOOTING

This section provides quick answers to issues that you may encounter with your Sousvant.
Failure Mode Displays
Sousvant closely monitors its own operation while cooking. If it detects a failure of its heating
element, pump or temperature sensors, it will stop the cook cycle, and display a failure message
on the display to alert the operator to the condition. Error displays are shown in Table 1. The failure
code can be cleared by pressing the Stop key.
Display Indication
FAIL 2 Temperature Sensor Failure
FAIL 4 Water system failure
FAIL 5 Overheat Failure
FAIL 6 Heater Failure
FAIL 7 AC Power Failed
Temperature Sensor Failure
expected. If this problem persists, visit our Support page, at www.sousvant.com/Support, for help.
Water system failure
• Carafe has been removed or is not firmly seated on base
• Carafe contains too little water
• Pump has failed
Possible solution: Lift the carafe full of water off the base, then replace it and rock it slightly to
ensure that the pump has flooded with water. If this problem persists, visit our Support page, at
www.sousvant.com/Support, for help.
Overheat Failure
– Indicates that the water temperature has exceeded 195°F (90.5°C).
Possible causes are:
• Pouring very hot water into the carafe
• A failure of the heater control system
If this problem persists, visit our Support page, at www.sousvant.com/Support, for help.
Heater Failure
– Indicates that a heating problem has been detected. Possible causes are:
• Heater Control system has failed
If this problem persists, visit our Support page, at www.sousvant.com/Support, for help.
Power Failure
– Indicates that mains power failed during a cook cycle, and remained on
long enough for the cooking temperatures to drop below a safe range
Bag Leakage
– In the event that a cooking bag breaks or leaks, releasing food residue into
the cooking water, the following steps should be taken:
• Discontinue operation immediately
• Empty the carafe and wash with warm soapy water as described in the Care and Maintenance
section of this Guide
• Remove and clean the straining screen over the intake valve in the carafe.
• Flush the cooker by filling the carafe with fresh, clean water, placing it on the base and running
the cooker for 10-15 minutes at a setting of 140°F (60°C).
14
– Indicates that the temperature sensor is not operating as
– Indicates that water is not owing through the pump. Possible causes are: