Customer Service - Soehnle COMFORT 2-ZONE Instrucciones De Manejo

EN
11. Disposal of used electronic devices
After its service life, please dispose of this device
according to the Directive on Waste Electrical and
Electronic Equipment 2002/96/EC (WEEE).
The symbol on the product or its packaging informs
you that this product cannot be treated as normal
household waste, but must be returned at a collection point for
recycling electronic and electrical devices.

12. Customer service

Our customer service will be happy to assist you if you have any
questions or comments:
Germany Ph.: (08 00) 5 34 34 34 (free of charge)
International
Monday through Friday 08:30 a.m. to 12:00 noon CET
If you'd like to contact us in writing, please use the contact form
at the SOEHNLE homepage www.soehnle.com.
13. Guarantee
Leifheit AG grants you 5 years guarantee as of the date of purchase
(or for order upon receipt of the goods) for the quality product at
hand. The guarantee claims must be asserted immediately upon
occurrence of the defect within the guarantee period.The guarantee
is limited to the quality of the products.
The following are excluded from the guarantee:
(1) wear caused by proper use or natural causes;
(2) damage caused by improper use or handling (e.g. impact,
bump, fall);
(3) damage caused by non­compliance with stated operating
instructions;
(4) the rechargeable battery
20
068023_Comfort-2-Zone_5901-B_22-10-2014.indd 20-21
Ph.: +49 26 04 97 70
In case of a guarantee claim, Leifheit will at its own discretion
provide either repair of defective parts or replace the product. If
a repair is not possible and if an identical product is no longer
available within the product range for replacement, you will re­
ceive a replacement product that is, insofar as possible, of equal
value. In case of a guarantee claim, the purchase price cannot
be reimbursed. This guarantee also does not grant compensation
rights. This guarantee furthermore does not grant any claims for
damages.
To assert the guarantee, please contact the seller where you
purchased the product and present the defective product, the
purchase receipt (copy) and the guarantee slip.
The guarantee is valid globally.
Your statutory rights, in particular warranty
rights, continue to be valid and are not
limited by this warranty.
All SOEHNLE heat products are marked
with the Eco­Tex Certificate 100, which is
globally recognized and certifies that none
of the textile components contain any
substances that are harmful to your health.
The SOEHNLE Safety Concept guarantees
the consumer the maximum level of safety.
Exclusive manufacture, additional test cri­
teria, and high SOEHNLE safety standards,
e.g. switch monitoring, heating element
insulation, auto­off timer, mains­in safety,
and thermal safety with auto­off function,
convey a good feeling all around.
With this certification mark, the products
as well as the production processes are
subject to periodic control by TÜV Süd.
EN
11.0.00824 Hohenstein
21
23.10.2014 13:06:50