Troubleshooting - Classeq P500 Manual De Usuario

8. Troubleshooting

If you believe the warewasher is not behaving as expected or has
gone into error mode (Cycle indicator illuminated red), reset the
warewasher by pressing the On/Off button, then follow the
troubleshooting tips before requesting a service callout. The
service support number can be found in the Useful Contact
Details , Manufacturer's Warranty, see the last page.
Note: In the event of a service call being made under Warranty
and it is found that the fault(s) are due to non-
observance of instructions in this manual, the call will be
charged at current rates.
Problem Possible Cause
Warewasher does The warewasher is
not fill. still heating the
water in the Rinse
Boiler, indicated by
the Fill/Heat
indicator flashing
amber.
Warewasher has There is a problem
not filled and with the water
Fill/Heat indicator supply.
has been flashing
amber for more
than 30 minutes.
E12
E13
The warewasher is
not turned on.
The Hood is not
closed properly.
22
Solution / Check
Wait for heating
stage to
complete.
Ensure the water
supply hose is
connected to the
warewasher and
has not been
trapped or
kinked.
Ensure the water
supply is turned
on.
Check that the
site water supply
has not been
turned off.
Press the On/Off
button.
Close the Hood.
Classeq Pass Through Range - User Manual
Problem Possible Cause
Warewasher will There is a problem
not turn on. with the power
supply.
Warewasher fills There is a problem
slowly. with the water
supply.
E13
Warewasher is There is a problem
over filling (too with the drains
much water in the system.
Wash Tank - visible
with the Hood
open, or water
spills out when the
Hood is opened).
E16
There is a problem
with the
warewasher's
control system.
Solution / Check
Ensure the
warewasher is
connected to the
mains power
supply.
Check the power
supply outlet is
turned on.
On 13A
warewasher s
check and replace
the fuse in the
plug, ensuring
that the correct
rating is used.
On all ratings of
warewasher
check and reset
the circuit breaker
in the site fuse
board.
If the fuse or
breaker keeps
tripping, request a
service callout.
Ensure the water
supply is turned
fully on.
Ensure the water
supply hose has
not been trapped
or kinked.
Check that the
site water supply
has not been
turned off.
Check that the
site water
pressure is
adequate
(►4.7.1).
Attempt to drain
the warewasher
(►6.9). If
warewasher does
not drain, stop
the warewasher
and check the site
drains system.
Request a service
callout.