NE-C801S-KDE(V)_E_M.fm Page 21 Friday, January 11, 2019 9:55 AM
8. Troubleshooting
If any of the below problems occur during use, first check that no other electrical device is
within 30 cm. If the problem persists, please refer to the table below.
Problem
Nothing happens when the
power switch is pressed.
No nebulization or low
nebulization rate, when the
power is on.
The device is abnormally
loud.
The device is very hot.
Note: If the suggested remedy does not solve the problem, do not try to repair the device - no parts of
the unit are user serviceable.
Return the unit to an authorized OMRON retail outlet or distributor.
Cause
Is the AC adapter connected
correctly to the an electrical
outlet and the compressor?
Is there medication in the
medication tank?
Is there too much/little
medication in the medication
tank?
Is the vaporizer head missing
and not assembled correctly?
Is the nebulizer kit
assembled correctly?
Is the nozzle blocked?
Is the nebulizer kit tilted at a
sharp angle?
Is the air tube connected
correctly?
Is the air tube folded or
damaged?
Is the air tube blocked?
Is the air filter dirty?
Is the air filter cover attached
correctly?
Is the compressor covered?
Is the device operating
continuously over 20
minutes?
Remedy
Check that the plug is
inserted in an electrical
outlet. Unplug then reinsert
the plug if necessary.
Add the correct amount of
medication to the medication
tank.
Attach the vaporizer head
correctly.
Assemble the nebulizer kit
correctly.
Make sure that the nozzle is
free of blockages.
Make sure that the nebulizer
kit is not tilted at an angle of
more than 45 degrees.
Make sure that the air tube is
correctly connected to the
compressor and nebulizer kit.
Make sure that the air tube
does not contain kinks.
Make sure that the air tube is
free of blockages.
Replace the air filter with a
new one.
Attach the air filter cover
correctly.
Do not cover the compressor
with any type of cover during
use.
Limit use to 20 minutes at a
time, and allow a 40 minute
interval before using the
device again.
EN
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