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9. Troubleshooting

Following are a few common problems that may occur during
operation. Here are some suggestions for easy troubleshooting:
A. The unit does not work, no light and the fan does not work
1. Check the connect power and main fuse.
2. Measure the mains voltage on the main connector.
3. Check the power on LED to see if it can be light up or not.
B. Not responding to DMX controller
1. DMX LED should be on. If not, check DMX connectors, ca-
bles to see if they are linked properly.
2. If the DMX LED is on and no response to the channel, check
the address settings and DMX polarity.
3. If you have intermittent DMX signal problems, check the
pins on connectors or on PCB of the unit or the previous one.
4. Try to use another DMX controller.
5. Check to see if the DMX cables run near or run alongside
high voltage cables that may cause damage or interference
to DMX interface circuit.
C. One of the channels is not working well
1. The stepper motor might be damaged or the cable con-
nected to the PCB is broken.
2. The motor's drive IC on the PCB might be out of condition.
D. The lamp is cutting out intermittently
1. The lamp is not working well. Check the mains voltage ei-
ther too high or too low.
2. Internal temperature may be too high. Check if replace-
ment of fan is needed on the head.
E. If The pan belt is broken
1. Turn off the mains power.
2. Loosen the screws (A),open the cover (B).
3. Loosen the screws (C).
4. Unplug all the connect wires over the belt.
5. Change a new belt (D), put the belt around the
axis gear and motor gear.
6. Plug all the connect wires back upon the belt.
7. Tighten all the screws.
RAZOR 7R BEAM
ENGLISH VERSION
F. If The tilt belt is broken
1. Turn off the mains power.
2. Loosen all the screws (A) and open the right arm cover (B).
3. Loosen the screws (C) that fix the bridge.
4. Change a new belt (E). Please adjust the tension of the belt
properly. Note: do not fix
the belt too tight as it is can easily rupture.
5. Reverse the procedures from step 3 to 2.
p. 26

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