Manufacturer's Warranty; Spare Parts Lists - REMS Power-Press SE Instrucciones De Servicio

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5.3. Fault: REMS Power-Press SE switches of repeatedly at the end of the pressing.
Cause:
● Defective drive unit.
5.4. Fault: A prominent burr is produced on the press fitting when closing the pressing tongs, Mini pressing tongs, pressing ring or pressing segments.
Cause:
● Damaged or worn pressing tongs, Mini pressing tongs, pressing ring,
pressing segments or pressing contour.
● Wrong pressing tongs, Mini pressing tongs, pressing ring (pressing contour,
size) or adapter tongs, adapter tongs Mini inserted.
● Unsuitable matching of press fitting, pipe and support sleeve.
5.5. Fault: Pressing jaws close without load on the pressing tongs, Mini pressing tongs offset at "A" and "B" (Fig. 1).
Cause:
● Pressing tongs, Mini pressing tongs fell to the floor, compression spring
bent.
5.6. Fault: The pipe is crushed between the press fitting and the fitting joint in axial pressing.
Cause:
● Expansion too long.
● Pipe pushed too wide onto the support sleeve of the press fitting.
● Wrong expanding head (press fitting system, size) inserted.
● Unsuitable matching of press fitting, pipe and support sleeve.
5.7. Fault: A prominent gap is left between the press fitting and the fitting joint after closing the pressing heads in axial pressing.
Cause:
● Pipe crushed between the compression sleeve and the fitting collar, see
5.5.
● Wrong compression head (compression sleeve system, size) used.
● Battery depleted or defective (REMS cordless drive units).
● Drive unit defective.
5.8. Fault: Expander does not complete the expanding, expanding head does not open fully.
Cause:
● Drive unit overheated (REMS Power-Ex-Press Q & E ACC).
● Worn carbon brushes (REMS Power-Ex-Press Q & E ACC).
● Battery depleted or defective (REMS cordless drive units).
● Drive unit defective.
● Wrong expanding head (press fitting system, size) inserted.
● Expanding head stiff or defective.
● Expander set incorrectly (REMS Akku-Ex-Press Cu ACC).
● Distance from the press fitting to the expanding head too small.
6. Disposal
The drive units, batteries and rapid chargers may not be thrown in the household
waste when they are finished with. They must be disposed of properly by law.
Lithium batteries and battery packs of all battery systems may only be disposed
of in the discharged state, all contacts of incompletely discharged lithium
batteries and battery packs must be covered with insulating tape.
7. Manufacturer's Warranty
The warranty period shall be 12 months from delivery of the new product to the
first user. The date of delivery shall be documented by the submission of the
original purchase documents, which must include the date of purchase and the
designation of the product. All functional defects occurring within the warranty
period, which are clearly the consequence of defects in production or materials,
will be remedied free of charge. The remedy of defects shall not extend or
renew the warranty period for the product. Damage attributable to natural wear
and tear, incorrect treatment or misuse, failure to observe the operational
instructions, unsuitable operating materials, excessive demand, use for unau-
thorized purposes, interventions by the customer or a third party or other
reasons, for which REMS is not responsible, shall be excluded from the warranty.
Services under the warranty may only be provided by customer service stations
authorized for this purpose by REMS. Complaints will only be accepted if the
product is returned to a customer service station authorized by REMS without
prior interference in an unassembled condition. Replaced products and parts
shall become the property of REMS.
Remedy:
● Have the drive unit checked/repaired by an authorised REMS customer service
workshop.
Remedy:
● Replace the pressing tongs, Mini pressing tongs, pressing ring with new ones.
● Check the labelling on the pressing tongs, Mini pressing tongs, pressing ring or
adapter tongs, adapter tongs Mini and change if necessary.
● Check the compatibility of the press fitting, pipe and support sleeve. Observe
the installation and assembly instructions of the manufacturer/supplier of the
press fitting system to be pressed and contact him if necessary.
Remedy:
● Send the pressing tongs, Mini pressing tongs to an authorised REMS customer
service workshop for inspection.
Remedy:
● Check whether the right expanding head was used. Pipe expanded several
times, observe the installation and assembly instructions of the manufacturer/
supplier of the press fitting system to be pressed.
● Check whether the right expanding head was used. Pipe expanded several
times, observe the installation and assembly instructions of the manufacturer/
supplier of the press fitting system to be pressed.
● Change expanding head.
● Check the compatibility of the press fitting, pipe and support sleeve and contact
the manufacturer/supplier of the press fitting system to be pressed if necessary.
Remedy:
● Check whether the right expanding head was used. Pipe expanded several
times, observe the installation and assembly instructions of the manufacturer/
supplier of the press fitting system to be pressed.
● Change pressing head.
● Charge the battery with the Li-Ion/Ni-Cd rapid charger, change the battery.
● Have the drive unit checked/repaired by an authorised REMS customer service
workshop.
Remedy:
● Let the drive unit cool down for about 10 minutes.
● Have the carbon brushes or DC motor changed by qualified personnel or an
authorised REMS customer service workshop.
● Charge the battery with the Li-Ion/Ni-Cd rapid charger or change the battery.
● Have the drive unit checked/repaired by an authorised REMS customer service
workshop.
● Change expanding head.
● Do not use the expanding head anymore! Clean the expanding head and
grease lightly with machine oil or change.
● Reset the expander, see 2.5.
● Increase the distance between the press fitting and the expanding head.
The user shall be responsible for the cost of shipping and returning the product.
The legal rights of the user, in particular the right to make claims against the
seller under the warranty terms, shall not be affected. This manufacturer's
warranty only applies for new products which are purchased in the European
Union, in Norway or in Switzerland.
This warranty is subject to German law with the exclusion of the United Nations
Convention on Contracts for the International Sales of Goods (CISG).
8. Extension of the manufacturer's guarantee to 5 years
For the drive units listed in these operating instructions it is possible to extend
the guarantee time of the above manufacturer guarantee to 5 years by registering
the drive unit under www.rems.de/service within 30 days of handover to the
first user. Claims from the extension of the manufacturer guarantee can only
be made by the registered first users on condition that the rating plate on the
drive unit is not removed or changed and the data are legible. Cession of the
claims is excluded.

9. Spare parts lists

For spare parts lists, see www.rems.de → Downloads → Parts lists.
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