Failure Display And Inspection; Troubleshooting - Candy CIVS 677 Manual De Instrucciones

The induction hob or a
cooking zone has turned
itself off
unexpectedly, a tone
sounds and an error
code is displayed
(typically alternating
with one or two digits in
the cooking timer
display).

8. Failure Display and Inspection

The induction hob is equipped with a self diagnostic function. With this test the technician is able to check
the function of several components without disassembling or dismounting the hob from the working
surface.

Troubleshooting

1) Failure code occur during customer using & Solution;
Failure code
E1 Supply voltage is above the rated voltage.
E2 Supply voltage is below the rated voltage.
High temperature of ceramic plate sensor .
E3
（1#）
High temperature of ceramic plate sensor .
E4
（2#）
High temperature of IGBT .（1#）
E5
E6 High temperature of IGBT.（2#）
Ceramic plate temperature sensor failure-
F3/F6
-short circuit. (F3 for 1#,F6 for2#)
Ceramic plate temperature sensor
F4/F7
failure--open circuit. (F4 for 1#,F7 for2#)
Ceramic plate temperature sensor
F5/F8
failure—invalid . (F5 for 1#,F8 for2#)
Temperature sensor of the IGBT failure.
F9/FA
（short circuit/open circuit for 1#）
Temperature sensor of the IGBT failure.
FC /FD
（short circuit/open circuit for 2#）
Technical fault.
Problem
Auto-Recovery
No Auto-Recovery
EN-16
Please note down the error
letters and numbers, switch
the power to the induction hob
off at the wall, and contact a
qualified technician.
Solution
Please inspect whether power supply is
normal.
Power on after the power supply is normal.
Wait for the temperature of ceramic plate
return to normal.
Touch "ON/OFF" button to restart unit.
Wait for the temperature of IGBT return to
normal.
Touch "ON/OFF" button to restart unit.
Check whether the fan runs smoothly;
if not , replace the fan.
Check the connection or replace the
ceramic plate temperature sensor.
Replace the power board.