Troubleshooting / Diagnostics
Generator Troubleshooting
Active Alarm
LED
NONE
GREEN
HIGH
RED
TEMPERATURE
OVERLOAD
RED
REMOVE LOAD
RPM SENSE
RED
LOSS
NOT
NONE
ACTIVATED
LOW OIL
RED
PRESSURE
RPM SENSE
RED
LOSS
OVERCRANK
RED
LOW VOLTS
RED
REMOVE LOAD
FUSE
RED
PROBLEM
OVERSPEED
RED
UNDER
RED
VOLTAGE
UNDERSPEED
RED
STEPPER
RED
OVERCURRENT
MISWIRE
RED
32
Table 5-2. Generator Troubleshooting
Problem
Unit running in AUTO but no
power in house.
Unit shuts down during
operation.
Unit shuts down during
operation.
Unit was running and shuts
down, attempts to restart.
Unit will not start in AUTO with
2-wire start signal.
Unit will not start in AUTO with
2-wire start signal.
Unit will not start in AUTO with
2-wire start signal.
Unit will not start in AUTO with
2-wire start signal.
Unit will not start in AUTO with
2-wire start signal.
Unit will not start in AUTO with
2-wire start signal.
Unit will not start in AUTO with
2-wire start signal.
Unit will not start in AUTO with
2-wire start signal.
Unit will not start in AUTO with
2-wire start signal.
Unit will not start in AUTO with
2-wire start signal.
Unit will not start in AUTO with
2-wire start signal.
Things to
Solution
Check
Check
Contact servicing dealer if Generator
Generator
Disconnect circuit breaker is in the ON
Disconnect
position.
circuit breaker.
Check the
Check ventilation around the intake,
LEDs/Screen
exhaust and rear of generator. Contact
for alarms.
serving dealer if no obstruction is found.
Check the
Clear alarm and remove household loads
LEDs/Screen
from the generator. Put back in AUTO and
for alarms.
restart.
Check the
Clear alarm and remove household loads
LEDs/Screen
from the generator. Put back in AUTO and
for alarms.
restart. If problem returns, contact servicing
dealer to investigate possible fuel issue.
See if screen
Refer to activation section in Owner's
says unit not
Manual.
activated.
Check the
Check oil level. Add oil per Owner's
LEDs/Screen
Manual. Contact servicing dealer if oil level
for alarms.
is correct.
Check the
Clear alarm. Navigate to the BATTERY
LEDs/Screen
MENU on the control pad LCD. Contact
for alarms.
servicing dealer if battery is GOOD.
Replace battery If CHECK BATTERY is
displayed.
Check the
Check fuel line shutoff valve is in the ON
LEDs/Screen
position. Clear alarm. Attempt to start the
for alarms.
unit in MANUAL. If it does not start or starts
and runs rough, contact servicing dealer.
Check the
Clear alarm and remove household loads
LEDs/Screen
from the generator. Set back to AUTO and
for alarms.
restart.
Check the
Check ATO 7.5 Amp fuse. Replace with
LEDs/Screen
same type fuse if bad. Contact servicing
for alarms.
dealer if fuse is good.
Check the
Contact servicing dealer.
LEDs/Screen
for alarms.
Check the
Contact servicing dealer.
LEDs/Screen
for alarms.
Check the
Contact servicing dealer.
LEDs/Screen
for alarms.
Check the
Contact servicing dealer.
LEDs/Screen
for alarms.
Check the
Contact servicing dealer.
LEDs/Screen
for alarms.
Owner's Manual for 60 Hz EcoGen™ Generator