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How do I get service?
You must contact a state qualified/licensed professional for the repair of a product under this Warranty. For the
name of a licensed professional please contact your place of purchase, visit the Jacuzzi website
(www.jacuzzi.com/tankless), call Jacuzzi at 1‐888‐835‐9320 or write to Jacuzzi at 103 Interna onal Drive,
Peachtree City, Georgia 30269.
Proof of purchase is required to obtain warranty service. You may register this product within 30 days of
purchase or you may show proof of purchase with a dated sales receipt. To register your tankless water heater,
please visit www.jacuzzi.com/tankless. For those without internet access, please call 1‐888‐835‐9320
of Registra on by Jacuzzi will cons tute proof‐of‐purchase for this product. However, Registra on is not
necessary in order to validate this Warranty.
What is not covered?
This Warranty does not cover any failures or opera ng difficul es due to the following:
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accident, abuse, or misuse
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altera on
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misapplica on
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force majeure
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improper installa on (such as but not limited to inadequate water quality, condensate damage, improper
ven ng, incorrect gas type, incorrect gas or water pressure, or absence of a drain pan under the appliance)
•
improper maintenance (such as but not limited to scale build‐up, freeze damage, or vent blockage)
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incorrect sizing
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obtaining access to a vent system in an enclosed environment.
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any other causes other than defects in materials or workmanship
This Warranty does not apply to any product whose serial number or manufacture date has been defaced. This
Warranty does not cover any product used in an applica on that uses chemically treated water such as a pool or
spa heater. This appliance is suitable for filling large or whirlpool bath tubs with potable water. Refer to the
Water Quality Sec on in the Installa on and Opera on Manual.
Limita on on warran es
No one is authorized to make any other warran es on behalf of Jacuzzi for this product. Except as expressly
provided herein, there are no other warran es, expressed or implied, including, but not limited to warran es of
merchantability or fitness for a par cular purpose, which extend beyond the descrip on of the warranty herein
and further Jacuzzi shall not be liable for indirect, incidental, special, consequen al or other similar damages that
may arise, including lost profits, damage to person or property, loss of use, inconvenience, or liability arising
from improper installa on, service or use. Some states do not allow the exclusion or limita on of incidental or
consequen al damages, so the above limita on may not apply to you.
Any implied warran es of merchantability and fitness arising under state law are limited in dura on to the
period of coverage provided by this limited Warranty, unless the period provided by state law is less. Some
states do not allow limita ons on how long an implied Warranty lasts, so the above limita on may not apply to
you.
This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Jacuzzi Signature Water Heaters J‐S180/J‐S199
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Receipt
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