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Idiomas disponibles
The following checks prior to contact may save you time and money.
The unit does not operate if it is
The unit does
turned on immediately after it is
not operate
turned off. This is to protect the
Some odours may be emmited
from the indoor unit. This is the
result of room smells (such as
furniture, tobacco, etc.) which
Odours are
have been taken into the unit.
emitted
Consult authorised service
center for cleaning if the odours
persist.
The swishing noise like water
noise
inside the unit.
During cooling operation, a thin
mist may be seen emmited from
Mist is
the indoor unit due to high room
emmited in
temperature and humidity.
COOL mode
After a period of time, the mist
will disappear as the decrease of
room temperature and humidity.
This is the sound of friction
caused by expansion and/or
Cracking noise
contraction of panel or other
parts due to the change of
temperature.
Is the power cut off?
Is the power plug loose?
(if applicable)
Is the circuit protection device
The unit can
tripped off?
not be started
up
Is voltage higher or lower?
(tested by professionals)
Is the TIMER correctly used?
Are the batteries exhausted?
Is the temperature setting
appropriate?
Is the air inlet/outlet blocked?
Cooling
/Heating effect
Is the door or window open?
is poor
Is low fan speed set?
Are there heat sources in the
room?
The humidity is high.
Water leakage
of indoor unit
Drain hose is loose or
obstructed.
During cooling operation, water
condensates around the pipes
and connection joints.
Water leakage
During defrosting operation,
of outdoor unit
During heating operation, water
on the heat exchanger drips out.
The noise emmited when the fan
or compressor relay is switched
on or off.
Noise from
When the defrosting operation
indoor unit
is started or stopped, there is a
the reverse direction.
In HEAT mode, when the
temperature of indoor heat
stopped in order to prevent cold
air. (within 2 minutes)
In HEAT mode, when the
outdoor temperature is low or
humidity is high, frost will be
formed on the outdoor heat
exchanger. The unit will defrost
Indoor unit can
automatically and indoor unit will
not blow air
During defrosting operation,
water or vapour may be
emmited.
In DEHUMIDIFY mode, the
indoor fan will stop blowing air
avoid condensing water being
vaporised again.
If the unit operates at high
Moisture on air
humidity for a long time, moisture
outlet
may be generated on air outlet
grill and then drip off.
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