Troubleshooting - Thermador PROFESSIONAL PRO GRAND Serie Manual De Usuario

Troubleshooting

SYMPTOM
Intermittent igniter sparking
More than four clicks of
igniter before lighting
Constant igniter sparking
Igniters sparking but no flame
ignition.
Range will not operate (lights,
oven, and surface burners
will not come on)
Oven operates on bake but
fails to operate on timed bake
ERROR COMM message
Oven light fails to come on.
Door will not open.
Foods in oven are not
cooking sufficiently.
Hot air is coming from the
appliance.
Before Calling For Service
POSSIBLE CAUSE
• Ceramic igniter is wet or dirty.
• Burner ports are clogged.
• Improper fit of burner cap onto burner
base.
• Range is not properly grounded.
• Electrical power supply is incorrectly
polarized.
• Gas supply valve is in "OFF" position. •
• No power to the unit.
• Oven is in Sabbath Mode.
• Timer improperly set.
• To ensure customer safety in the
event of power failure, the unit will
display an error message upon
reinstatement of power unless all
oven knobs are set to OFF.
• Oven light burned out.
• Oven is still in self-clean mode.
• Rack position is incorrect.
• Improper cookware.
• Oven door may not be sealing
properly.
• Appliance not level.
• It is normal for the cooling process to
push heated air out into the room
when the oven is on.
• During different modes the fan speed
will increase and decrease.
REMEDY
• Carefully dry or clean igniter.
• Clean ports on burner cap with a wire, a
needle or straightened paper clip.
• Align burner cap properly on burner base.
• Refer to the
qualified electrician ground the range
properly.
Restore gas supply to the unit.
• Check for open circuit breaker.
• Check that power supply line connection
is connected to the proper voltage.
• Verify that the oven is not in Sabbath
Mode. See the Using the Oven section of
the
• Set timer as outlined in the
.
• Set all oven knobs to OFF and reset the
breaker to clear the message.
• Replace the oven light as outlined in the
.
• If oven is hot, door latch will release when
safe temperature is reached.
• See the Using the Oven section of the
.
• Refer to Cookware Recommendations in
the
• Clean the oven door gasket. Replace if
worn.
• Refer to the
instructions on how to level the appliance.
• This is normal.
. Have a
.
.
for
English 45