Troubleshooting
Danger
First pull out the plug from the mains before
carrying out any tasks on the machine.
Note: In case of a failure (e.g. filter break-
age) the appliance must be turned off im-
mediately. The failure must be remedied
before the appliance is put into operation
again.
The appliance shuts off during the
Motor thermal protector has responded.
–
Replace the fleece filter bag or paper fil-
ter bag (option).
Replace motor protection filter.
Check all parts for plugging.
Switching back on after the motor turbine
has cooled off, after approx. 30 to 40 min-
utes.
Dust comes out while vacuuming
Replace the defective fleece filter bag
or paper filter bag (option).
Check the fleece filter bag or paper filter
bag (option).
Insert/lock the filter cover correctly.
Insert undamaged main filter basket.
Reinsert motor protection filter correct-
ly.
Suction capacity decreases
Replace the fleece filter bag or paper fil-
ter bag (option).
Clean the main filter basket under run-
ning water.
Insert/lock the filter cover correctly.
No or insufficient suction
Remove choking of suction nozzle, suc-
tion tube or suction hose.
Replace defective suction hose.
Replace the fleece filter bag or paper fil-
ter bag (option).
Insert/lock the filter cover correctly.
10
operation
Clean the main filter basket under run-
ning water.
Insert undamaged main filter basket.
Replace motor protection filter.
Suction turbine does not run
Check the receptacle and the fuse of
the power supply.
Check the power cable and the power
plug of the device.
Turn on the appliance.
Customer Service
If malfunction can not be fixed, the de-
vice must be checked by customer ser-
vice.
The warranty terms published by the rele-
vant sales company are applicable in each
country. We will repair potential failures of
your appliance within the warranty period
free of charge, provided that such failure is
caused by faulty material or defects in man-
ufacturing. In the event of a warranty claim
please contact your dealer or the nearest
authorized Customer Service centre.
Please submit the proof of purchase.
Accessories and Spare Parts
Only use accessories and spare parts
–
which have been approved by the man-
ufacturer. The exclusive use of original
accessories and original spare parts
ensures that the appliance can be oper-
ated safely and trouble free.
At the end of the operating instructions
–
you will find a selected list of spare parts
that are often required.
For additional information about spare
–
parts, please go to the Service section
at www.kaercher.com.
– 6
EN
Warranty