Troubleshooting
Test the Battery
TIP: Test your door sensor
every 6 months or if the MyQ
system is not working as
expected.
To test for a low battery:
Press and release the test
button on the door sensor,
The LED on the door sensor
should blink the MyQ Smart
Garage Hub should beep. Wait 5-10 seconds, then repeat this test 5 more times
(wait 5-10 seconds between each test).
If the LED doesn't blink or the MyQ Smart Garage Hub doesn't beep with each
press, replace the battery in the door sensor. Use a 3V Lithium battery size CR2450.
Battery
Dispose of batteries properly. Replace ONLY with 3V CR2450 coin batteries.
To change your battery:
Step 1:
Push in the latch panel on the
bottom of the door sensor and lift the
top to remove it .
Step 3:
Gently but firmly insert the new battery into the clip and replace the cover.
To prevent possible SERIOUS INJURY or DEATH:
• N EVER allow small children near batteries.
• If battery is swallowed, immediately notify doctor .
To reduce risk of fire, explosion or chemical burn:
• R eplace ONLY with 3V CR2450 coin batteries.
• D o NOT recharge, disassemble, heat above 212°F
(100°C) or incinerate.
Step 2:
tool (such as a cotton swab), gently
push the coin battery out of the clip .
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Using a soft nonconductive