Troubleshooting - Chamberlain Smart Garage MYQ-G0301 Manual

Troubleshooting

To watch videos on how to install the MyQ Smart Garage Hub, go to videos.
Were you able to
create an account?
Yes
Were you able to get
the Wi-Fi Hub online
with a solid green LED
Yes
Were you able to program
the opener to the hub, thus
able to control the garage
door to open and close?
Yes
Did you have a
different issue?
Did you check that your email and password
No
If you have reset your router, have you allowed
No
?
door sensor, did the sensor LED blink and
No
Yes
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were entered correctly?
Did you check your Junk folder for the
activation email?
Did you have a different issue?
Is your home network online?
enough time for it to come back online?
Is your Smart Garage Hub within 50 feet
of the router?
Do you still have a solid green LED?
When pressing the test button on the
hub beep?
Is your garage door opener compatible
with MyQ?
Make sure the correct remote has
been learned .
Do I have the correct door sensor for my
Smart Garage Hub?
If you're still experiencing difficulty
connecting your Smart Garage Hub,
Click Here to go to the expanded
Troubleshooting section .