Demonstration And Handover - Stannah 260 Manual De Uso

Demonstration and Handover

68
• Demonstration
• Explanation
• User Safety
• User booklet
• Paperwork completion
1. Ask user to stand clear of the stairlift
making sure that they have a clear view
of the lift.
2. Demonstrate the operation of the seat
and footrest; advise the user to stand
clear of the footrest to avoid the footrest
coming into contact with the users legs.
3. Explain the L.E.D. functions on the chair
arm clearly.
4. Explain the operations and positions of
all the on/off switches. Explain that the
rocker switch should always be turned
off before getting in/out of the chair.
5. Explain the operation and position of
the directional controls on the chair.
6. Explain that if constant pressure is
released from directional controls the lift
will stop, and there is approximately a
three second delay before the stairlift
will restart.
7. Explain the swivel function (manual or
powered, if fitted) and also that the lift
will stop automatically at the top and
bottom of the rail.
8. Ask the user to sit comfortably on the
seat and explain the use of the seatbelt
(the seatbelt should always by used).
Ensure the user does not extend their
arm beyond the seat back.
9. Ask the user to operate the stairlift to
the top of the stairs. Go up first so as
not to block your own access.
10. Ensure that a swivel operation is carried
out, and the customer alights from the
lift, this will ensure that your footrest
height is correct. Ensure the user has
turned off the chair arm rocker switch.
11. Ask the user to complete a downward
journey.
12. If the stairlift has a hinge, then this
option will have to be fully explained at
this point, all controls, interlocks, safety
features, and general operation.
13. Once the user is clear on the operation
of the lift show the operation and
position of all safety edges.
14. Ensure that all of your instructions have
been clearly understood.
15. Invite the user to sit down comfortably
while you explain the user handbook.
Ensure that the Service/Distributor
details are pointed out.
16. Give the user the top copy of the test
sheet, and ask him/her to read and sign
the handover sheet. Explain that the
handover sheet is also a receipt for any
payment collected.