HP mfp analog fax Guía Del Fax página 36

Problem
Faxes are transmitting
or being received very
slowly (continued).
Faxes are not printing
on the mfp.
34 Chapter 3 Troubleshooting
Cause
The receiving fax machine
might have a slow modem
speed.
The resolution at which the
fax was sent or is being
received is very high. A
higher resolution typically
results in better quality, but
also requires a longer
transmission time.
If there is a poor phone-line
connection, the fax accessory
and the receiving fax machine
slow down the transmission
to adjust for errors.
There is no media in the
media input tray.
The mfp has run out of toner. The mfp stops printing as soon as
Solution
The fax accessory only sends the
fax at the fastest modem speed the
receiving fax machine can use.
If you are receiving the fax, call and
ask the sender to decrease the
resolution and resend the fax.
If you are sending, decrease the
resolution and resend the fax. See
"Changing the default resolution for
outgoing faxes" on page 21 to
change the default setting.
Cancel and resend the fax.
Have the phone company check
the phone line.
Load media. Any faxes received
while the input tray is empty are
stored and will print once the tray
has been refilled.
it runs out of toner. Any faxes
received are stored in memory and
print once the toner has been
replaced.
ENWW