TROUBLESHOOTING
EN
No light indicator.
No co ee, no water.
Co ee comes out very slowly.
No co ee, just water runs out (despite inserted capsule).
Co ee is not hot enough.
Capsule area is leaking (water in capsule container).
Irregular blinking.
All buttons blink simultaneously for 10 seconds and then machine
switches o automatically.
All 6 buttons blinking fast 3 times and then machine goes back in ready
mode.
Descaling and cleaning alert blink.
Descaling alert shines orange and beverage buttons available
(descaling alert level 1).
Descaling alert blinks orange and beverage buttons available
(descaling alert level 2).
Descaling alert blinks orange and warm milk froth steady light.
Descaling alert shines orange, beverage buttons are unavailable
(descaling alert level 3).
Clean alert shine orange.
All co ee buttons and all milk recipe buttons ash alternatively.
Lever cannot be closed completely.
Quality of milk froth is not up to standard.
I cannot enter Menu mode.
52
➔ Check the outlets, plug, voltage, and fuse. In case of any problems, call the Nespresso Club.
➔ Water tank is empty. Fill water tank.
➔ Descale if necessary; see Descaling section.
➔ Flow speed depends on the co ee variety.
➔ Descale if necessary; see Descaling section.
➔ In case of problems, send appliance to repair or call the Nespresso Club.
➔ Preheat cup.
➔ Descale if necessary; see Descaling section.
➔ Position capsule correctly. If leakages occur, call the Nespresso Club.
➔ Send appliance to repair or call the Nespresso Club.
➔ Error alarm, machine needs repair. Send appliance to repair or call the Nespresso Club.
➔ Water tank is empty.
➔ Machine is in menu mode, press Lungo and milk froth button for 3 seconds to exit menu mode or wait 30
seconds to exit automatically .
➔ Machine triggers descaling alert according beverages consumption usage. Descale machine.
➔ Descaling process not done correctly. Descale machine.
➔ Machine is in Descaling mode. Press warm milk button to start descaling process.
➔ Machine blocked due to scale level too high. Descale machine.
➔ Rinse Milk system.
➔ Machine overheated, wait until the machine cools down.
➔ Appliance will be blocked for approximately 10 minutes after emptying.
➔ Empty capsule container. Make sure that no capsule is blocked inside the capsule container.
➔ Use skimmed or semi-skimmed milk at refrigerator temperature (about 4° C/39.2° F ).
➔ Rinse after each milk preparation (see section Hand Washing RCS. p.44).
➔ Descale the machine (see. p.47).
➔ Do not use frozen milk.
➔ Be sure to remove the milk jug.
➔ Be sure to press Lungo and warm milk froth button for 3 seconds
➔ Remove descaling pipe.