TROUBLE SHOOTING
PROBLEM
CAUSE
THE ACTIVE LOUDSPEAKER
The power cord is not
WILL NOT TURN ON.
plugged into a working
wall socket or not
plugged into the power
jack on the back of the
active loudspeaker.
THE SOUND IS WEAK OR
The 3.5mm cord/input
THERE IS NO SOUND
cable/signal cable is not
AT ALL.
correctly connected to
either the active loud-
speaker or the music player.
The volume level is too
low on the active
loudspeaker.
The volume level is too
low on the music player.
THE SOUND IS DISTORTED.
The volume level is too high.
The original sound file
(mp3) is of poor quality.
Excessive playback
volume.
Too much bass/treble
boost.
016.
ACTION
Plug the power cord into
a working wall socket
and plug the connector
into the power jack on
the back of the active
loudspeaker.
Unplug and re-plug the
3.5mm cord/input cable/
signal cable into both
the active loudspeaker
and the music player.
Turn up the volume on
the active loudspeaker.
Turn up the volume on
the music player.
Turn down the volume.
Try another sound file
(mp3) or music player.
Turn down playback level
on the volume knob or
reduce the sound level on
the music player.
Turn down the volume
control on the control
panel and/or music player.
Reduce the bass boost on
the control panel or exces-
sive bass boost/eq on the
music player.
HANWELL
PROBLEM
CAUSE
SHARP CRACKLING/CLICKING
Clipping when the
ON STRONG PASSAGES/
amplifier runs out of
TRANSIENTS.
power.
ERRATIC PERFORMANCE.
Interference from
another source or
electronic device.
ACTION
Turn down the volume
on the speaker or on
the music player. Re-
duce the bass boost.
Move the active
loudspeaker to
another spot or turn
off or move other
electronic devices.