Chicago Faucets HyTronic User Guide
Problem
Water runs continuously and
stops when object present
Water runs continuously
Water flows although shut-off
screw is removed
Faucet turns on by itself
Faucet is leaking water
Temperature can not be
adjusted properly
Possible Cause
Connector between electronics module and
solenoid valve plug is reversed
Interfering object is in monitoring range
Defective electronics module
Improper sensor mode
External water pressure too high
Solenoid valve inoperable
Electronics module is inoperable
Water drops on infrared window
Infrared window is dirty or scratched
Faucet is influenced by room environment
(mirror, stainless steel or glass sink, etc.)
Input line pressure fluctuates
Connections between housing and braided
hoses are loose
Connection between braided hose and inlet
supply are loose
Connection between valve body and solenoid
valve is loose
Faucet drips, solenoid valve does not close
properly
No, or too little hot or cold water. Supply valves
are not fully opened
Inlet water line filter is dirty or blocked
Braided hose is kinked
Backflow preventer in faucet inlet is blocked
Temperature of hot or cold water supply is too
low
Hot water temperature not sufficient
Braided hoses are connected improperly (cold
to hot and hot to cold)
Solution
Plug connector properly
Remove object from monitoring area
Remove and re-install shut-off screw. Do not
disturb sensor scanning procedure (wait until
water flow stops and LED switches off)
Replace electronics module
See "Replacement Parts"
Change mode or reset sensor
See "Care and Maintenance"
Check external water pressure
Provide pressure between 20 - 125 psi
Replace solenoid valve
See "Replacement Parts"
Replace electronics module
See "Replacement Parts"
Clean window with smooth cloth
Clean window with smooth cloth
Reset monitoring range
Remove and re-install shut-off screw. Do not
disturb sensor scanning procedure (wait until
water flow stops and LED switches off)
Adjust upper and lower beam to compensate
for reflections (Geberit Commander™ software
required. Go to "www.chicagofaucets.com/
commander" for details)
Install appropriate line pressure regulators
Check O-rings
Replace O-rings when damaged or missing
Check rubber washers
Replace washers when damaged or missing
Check O-rings
Replace O-rings when damaged. Carefuly re-
install solenoid valve and do not overtighten
Clean or replace solenoid valve
See "Replacement Parts"
Fully open supply valves
Clean or replace filter
See "Care and Maintenance"
Eliminate braided hose kink
Unblock backflow preventer
Check inlet water temperature or inspect
boiler
Reverse hot water limiter
See "Care and Maintenance"
Correct the connections
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