8
Tighten screws.
Tighten two mounting screws. Tighten
cylinder mounting screw if necessary.
Problem
Outside knob allows
immediate egress and
inside knob locks and
unlocks (opposite of
expected function).
Mounting
screw
Cylinder
mounting
screw
Mounting
screw
Troubleshooting
Cause
Handing screw may not
be installed correctly.
Customer Service
1-877-671-7011
9
Install armor front.
Check the handing screw
on the mortise chassis.
The screw should be
installed on the interior
side of the chassis.
See page 8 for
information.
us.allegion.com
Solution