11
Tighten screws.
Tighten two mounting screws. Tighten
cylinder mounting screw if necessary.
Problem
Outside knob allows
immediate egress and
inside knob locks and
unlocks (opposite of
expected function).
6
Mounting
screw
Cylinder
mounting
screw
Mounting
screw
Troubleshooting
Cause
Handing screw may not
be installed correctly.
Customer Service
1-877-671-7011
12
Install armor front.
Check the handing screw
on the mortise chassis.
The screw should be
installed on the interior
side of the chassis.
See page 2 for
information.
us.allegion.com
Solution