Troubleshooting - Sony UP-895 Instrucciones De Uso

Troubleshooting

Troubleshooting
The following troubleshooting checks will help you
correct the most common problems you may encounter
with your printer. Before proceeding with these trouble
check, first checks that the power cord is firmly
connected. Should the problem persist, unplug the
printer and contact your Sony dealer or local authorized
Sony service facility.
Symptom Cause/remedy
White specks on the When printing with a newly inserted
first few printouts.
roll of paper, dust on the surface of
the paper may cause white specks
on the printouts.
t Feed the paper by pressing the
Printing does not • Paper does not feed.
start when you press
the PRINT button.
• When the alarm buzzer sounds:
• Paper feeds, but printing does
Black borders or
This problem may result from the
missing portions
video signal input to the printer.
around the printout. t Change the setting of the DIP
Paper jam • Open the door by pressing the
• There is condensation inside the
The printout is dirty. The thermal head is dirty.
t Clean the thermal head with the
34
Others
FEED button until clean paper
appears. (page 26)
t Is the paper slack?
t Is the power turned on?
t Are all connections correct?
t Did you press the PRINT
button twice in SMALL mode?
(page 27)
t Has the thermal head
overheated? The thermal
head may overheat when the
printer prints dark image
continuously. In such a case,
the EMPTY lamp blinks. Wait
until the head cools down.
t Is the video signal of the
image input?
t Is the paper loaded correctly?
not start.
t Is the paper loaded with the
thermo-sensitive side up?
(page 26)
switches 6 and 7 (SCAN).
(page 24)
OPEN button, then pull the
jammed paper slowly and remove
it.
unit.
t Moving the unit suddenly from
a cold place to a warm place
often results in condensation
forming. In the event of
condensation forming,
remove the paper, turn off the
power and allow the unit to
stand for about one to two
hours.
head cleaning sheet supplied
with the unit. (page 31)
Symptom Cause/remedy
The printer stops This is likely to occur when the
printing when it printer prints continuously 15 or
continuously prints more dark images. In such a case,
dark images. (The the buzzer sounds. This is because
alarm buzzer a protective circuit guards against
sounds.) heat build-up in the thermal head.
Stop printing for a while.
White lines or small Is DIP Switch qa (INPUT) set to B &
letters on the screen W when the input signal is a black
are not printed and white signal? (page 25)
clearly.
Small squares Is DIP Switch qa (INPUT) set to
appear over the COLOR when the input signal is a
whole screen. color signal? (page 25)
The printout is too • Is the DIP switch qs (75Ω ) set
dark or too light. correctly? (page 25)
• Is the PAPER TYPE switch in the
paper tray set correctly? (page
23)
• Is the GAMMA switch in the paper
tray set correctly? (page 23)
The printout seems The DIP switch 3 (ASPECT) is set
stretched or to 1:1.
enlarged. t Set it to 4:3. (page 24)