TROUBLESHOOTING TIPS
Problem
Water dispenser
is leaking
Water is not hot
or cold enough
Water dispenser
is not dispensing
water
Water dispenser
is noisy
Possible Cause
Drain cap and silicone seal are
not secure.
Water was poured directly
into bottle support collar and
overflowed.
Possible air pocket.
All the water in the tank has
been used.
The unit is unplugged.
Hot water power switch not
activated.
The circuit breaker in your home
is tripped.
Hot water hi-limit thermostat has
tripped off.
Thermostat needs to be
adjusted colder.
Empty water bottle.
Mineral deposits clogging tanks.
Possible air pocket.
Possible ice build up due to
thermostat set too cold.
Bottle making a gurgling noise
as it fills the tank.
Water dispenser is uneven.
Suggested Solution
Ensure seal is secure in drain plug
and tighten drain cap.
Drain by pressing dispenser taps.
Press several times to relieve air
pocket and release to re-set valve.
Replace with full bottle and wait; 60
minutes for water to cool, 15 minutes
for water to heat
Plug it into the outlet.
Activate power "on/off" switch
Reset the breaker.
Allow the temperature of the hot
water to cool for approximately 30
minutes. Reset the hi-limit thermostat
by pressing the re-set button (#11)
located on the rear side of the unit.
Adjust thermostat between Min.
(cool) and Max. (colder) levels to
achieve desired temperature.
Replace with full bottle.
See Cleaning the Reservoirs.
Push down on the dispenser buttons
to prime the unit.
Unplug overnight, then reset. Set
thermostat to Min., slowly increasing
based on your use and need for cold
water.
This is normal.
Make sure the dispenser is on an
even
surface that can support its full
weight.