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WARRANTY

DO NOT RETURN THIS PRODUCT TO THE STORE:
Please contact Customer Service at: 1-877-888-8225, 8 a.m. - 8 p.m., EST, Monday - Friday.
Limited Warranty Definitions:
The manufacturer warrants to the Purchaser that the mantel is free from defects in material and
workmanship, under normal use and service, for 1 year (1 year limited parts) from the date of
purchase.
All warranty repairs must be pre-authorized by the manufacturer. The manufacturer will, at its
option, replace or repair free of charge any defective part, which the Purchaser shall notify their
Distributor or the manufacturer within the warranty period. The obligation of the manufacturer under
this warranty, is expressly limited to such replacement or repairs.
The provisions of this limited warranty shall not apply to the following:
1. Accidents.
2. Unauthorized repairs or alterations.
3. Normal maintenance.
4. Changes made to other units manufactured after this mantel was manufactured.
5. Incidental damages caused by failure of the mantel such as inconvenience or loss of use.
6. Improper installation.
The provisions of this limited warranty shall not apply to deterioration due to wear and exposure
beyond the following limitations:
1. For 180 days from the date of purchase for exterior finished surfaces.
Due to the properties of natural wood, the manufacturer makes no warranty against mineraling of
wood components.
The manufacturer's Limited Warranty is void unless the following conditions are adhered to:
1. Warranty registration must be completed and returned to the manufacturer.
2. All warranty repairs must be pre-authorized by the manufacturer's repair facility.
3. The manufacturer reserves the right to inspect defective parts that have been replaced under
warranty. Dealer is expected to hold defective parts for 60 days.
4. Only parts and accessories and other material, available through the manufacturer are to be
used in the performance of warranty service.
5. Purchasers are responsible for presenting/notifying their Distributor as soon as a problem
exists. The warranty repairs should be completed in a reasonable amount of time from the date
of authorization, not to exceed 30 days past notification.
This limited warranty is expressly in lieu of any other expressed or implied warranty, including any
implied warranty or merchantability or fitness for a particular purpose and of any obligations or
liabilities on the manufacturer which neither assumes nor authorizes any other person to assume
for it any other liability in connection with the mantel manufactured by it.
The warranty is null and void if used in commercial or industrial applications.
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