Kohler 5714-VBW-0 Guia De Instalacion página 19

Troubleshooting (cont.)
Control Amplifier Troubleshooting Table
Symptoms
2. The music stops even
though a song has been
properly selected, and the
status indicator light is
blinking yellow.
3. The status LED is not
illuminated.
4. No sound plays through
the transducers.
5. The control amplifier is
not connecting to my
BLUETOOTH device.
The status LED is blue,
6.
but the audio signal is
intermittent.
(If Equipped) Chromatherapy Troubleshooting Table
Symptom
1. Chromatherapy lights do
not work.
Kohler Co.
Probable Cause
A. Thermal shut down.
B. Control amplifier error.
A. Power supply is not plugged
into the outlet.
B. Power supply connection to the
control amplifier is loose or
disconnected.
C. The outlet is not powered.
D. Circuit breaker has been
tripped.
A. The song is paused.
B. Auxiliary-In or BLUETOOTH
source is not connected.
C. Vibracoustic experience has not
been selected at the User
Interface.
D. The control amplifier has been
muted.
E. The volume is too low.
A. The BLUETOOTH device is not
within range.
B. The BLUETOOTH device is not
paired with the control
amplifier.
A. The BLUETOOTH device signal
is weak.
Probable Cause
A. Power to the control amplifier is
off.
19
Recommended Action
A. Shut down the system for 1 hour to
allow the unit to cool. Make sure
the area where the unit is installed
does not exceed 104°F (40°C).
Restart the system. If the status
indicator is not solid or blinking
blue, refer to the control amplifier
installation guide.
B. Contact the Customer Care Center
if the control amplifier LED status
indicator is blinking yellow after
the system has been restarted.
A. Plug the power supply into the
outlet.
B. Check power supply connection to
the control amplifier and reconnect
if needed.
C. Make sure there is power to the
electrical outlet.
D. Reset the circuit breaker.
A. Make sure a song is playing. If the
song is paused, press the resume
feature to continue playback.
B. Make sure a song is playing from
the auxiliary-in or BLUETOOTH
source.
C. Make sure the vibracoustic
experience has been selected.
D. Go into the intensity screen on the
User Interface and un-mute the
control amplifier.
E. Make sure the volume is set high
enough on the user interface and
the auxiliary device.
A. Make sure the BLUETOOTH device
is within range of your control
amplifier. Under normal conditions,
the maximum range is 30' (9.14 m).
B. Pair your BLUETOOTH device
with the control amplifier
according to the pairing
instructions for your BLUETOOTH
device.
A. Move the BLUETOOTH device
closer to the control amplifier
location. Under normal conditions,
the maximum range is 30' (9.14 m).
Recommended Action
A. Reset the circuit breaker to the
control amplifier, then check the
electrical power supply and
connections.
1297610-2-B