Kohler 5714-VBW-0 Guia De Instalacion página 20

Troubleshooting (cont.)
(If Equipped) Chromatherapy Troubleshooting Table
Symptom
2. Chromatherapy lights do
not cycle through all
colors.
3. Chromatherapy lights
remain locked on one
color.
Heated Surface Troubleshooting Table
Symptoms
1. Heated surface does not
turn on.
1297610-2-B
Probable Cause
B. Control amplifier must be reset.
C. Control amplifier does not
work.
D. Chromatherapy or user interface
cable connections are loose or
damaged.
E. User interface does not work
properly.
F. Chromatherapy feature has not
been selected on the user
interface.
G. Chromatherapy control does not
work.
A. Control amplifier must be reset.
B. Chromatherapy or user interface
cable connections are loose or
damaged.
C. User interface does not work
properly.
D. If none of the recommended
actions correct the problem,
contact Kohler Co.
A. Control amplifier must be reset.
B. User interface does not work
properly.
C. Chromatherapy or user interface
cable connections are loose or
damaged.
D. If none of the recommended
actions correct the problem,
contact Kohler Co.
Probable Cause
A. No power to the power supply.
20
Recommended Action
B. Unplug the amplifier power supply
from the electrical outlet. Wait 30
seconds, then plug in the power
supply and restart.
C. Replace the amplifier.
D. Inspect the cables for loose
connections or damage. Replace the
cables as needed.
E. Verify that the user interface cable
is securely connected to the user
interface and the user interface
connection on the amplifier. If the
connections are good, replace the
user interface.
F. Select the Chromatherapy feature
on the user interface.
G. Replace the Chromatherapy
control.
A. Unplug the amplifier power supply
from the electrical outlet. Wait 30
seconds, then plug in the power
supply and restart.
B. Inspect the cables for loose
connections or damage. Replace the
cables as needed.
C. Cycle through the Chromatherapy
light functions. If the lights do not
cycle through all colors and the
blue icon on the user interface is
not lit, replace the user interface.
D. Contact the Customer Care Center
using the contact information on
the back cover.
A. Unplug the amplifier power supply
from the electrical outlet. Wait 30
seconds, then plug in the power
supply and restart.
B. Cycle through the Chromatherapy
light functions. If the lights do not
cycle through all colors and the
blue icon on the user interface is
not lit, replace the user interface.
C. Inspect the cables for loose
connections or damage. Replace the
cables as needed.
D. Contact the Customer Care Center
using the contact information on
the back cover.
Recommended Action
A. Set/reset GFCI or RCD breaker;
check wiring and power supply
connections.
Kohler Co.