Tips & Troubleshooting - Conceptronic CM2H Manual De Usuario

Use the tips below for troubleshooting when your CM2H is not working properly:
The Power LED does not light up:
 The power supply is not connected to the CM2H. Reconnect the power supply to the CM2H.
There is no activity on the display:
 The CM2H is in standby state. Press the „ ‟ (1) button on the remote control to activate it.
 The Wrong input source on your TV is selected. Change the input source.
 The Wrong video system is selected. Press the „Output‟ (39) button on your remote control to switch to
the correct output signal.
 The Video cable is not connected properly. Check if the Video Cable is connected correctly.
When the CM2H is turned on, only a „bling‟ sound can be heard, but no menu is shown:
 The Wrong video system is selected. Press the „Output‟ (39) button on your remote to switch to the
correct output signal.
 The Video cable is not connected properly. Check if the Video Cable is connected correctly.
 The audio output of the CM2H is connected to the amplifier, but the wrong input is selected on the TV.
Select the correct input on your TV.
There is no sound:
 The Audio cable is not connected properly. Make sure the cable is connected correctly to your TV or
amplifier.
 The CM2H is connected with an amplifier, but the amplifier is turned off. Turn on the amplifier.
 The audio stream of the MPEG2 or VOB file is invalid. Press the „Audio‟ (16) button on the remote
control to adjust to the proper audio stream.
 The Mute function is on. Press the „Mute‟ (10) button on the remote control again to cancel mute.
 The CM2H is functioning in Fast Forward or Fast Rewind mode. Press the „Enter‟ (26) button on the
remote control to return to normal playback.
The image on the display is distorted:
 The CM2H is functioning in Fast Forward or Fast Rewind mode. Press the „Enter‟ (26) button on the
remote control to return to normal playback.
 A PAL movie is played at NTSC mode or vice versa. Press the „P/N‟ (38) button on the remote to change
the display settings.
When pressing the „Slide‟ button, the system freezes:
 There are too many photos or music in the current folder. It will take a long time to start Music-Slide-
Show. Please wait for playback.
The Remote control does not work:
 Point the remote control to the CM2H receiver in ±30 degrees and directly.
 Use the remote control in the range of 5 meters.
 The remote control batteries (AAA) are empty and should be replaced.
The subtitles of the played movie are not displayed:
 An AVI file is played, but the subtitle file contains a different filename. See chapter 8.1 how to display
the subtitles.
 The subtitle file is not supported by the CM2H.
12. Tips & troubleshooting
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