Acon On Call Express Manual Del Usuario página 49

Display
Temperature has exceeded
the operating temperature
of the system
Temperature is below the
operating
the system
Battery is low but has
enough power to run 20
more tests
Battery is discharged and
the meter does not allow
more tests until replacement
with a new battery
Meter electronics failure
Non On Call
strip inserted in the meter
Test
calibration error
Communications failure
Meter data port is plugged
in with the data transfer
cable when meter is in
waiting
application mode with strip
already inserted into the
meter strip port
For additional questions or issues with this product, please contact Customer
Support at 1-800-838-9502, 24 hours a day, 365 days a year.
Causes
temperature
®
Express test
strip damaged
for sample
Move to a cooler environment. Repeat
the test.
Move to a warmer environment.
of
Repeat the test.
Test results will still be accurate. But
replace the battery as soon as
possible.
Replace the battery. Repeat the test.
If the problem persists, please contact
Customer Support at 1-800-838-9502.
Please make sure you use the
®
On Call Express test strip with the
®
On Call Express Blood Glucose Meter.
If the problem persists, please contact
Customer Support at 1-800-838-9502.
Please test again by using a new strip.
or
If the problem persists, please contact
Customer Support at 1-800-838-9502.
There is an error in transferring data
to the PC. See the package insert
included in the On Call
Management Software for trouble-
shooting.
Unplug the data transfer cable from
the meter's data port. Then remove
the strip. Reinsert the strip into the
strip port for testing.
If the problem persists, please contact
Customer Support at 1-800-838-9502.
46
Solution
®
Diabetes