Troubleshooting; Technical Specifications - cecotec CONGA ROCKSTAR 800 ULTIMATE Manual De Instrucciones

6. TROUBLESHOOTING

Problem
The device does not
work
The device does not
vacuum or loses suction
power.
Battery does not charge
The rolling brush stops
working suddenly.
The charging indicator
light does not light up.
Strange smell comes
out the device.
The device emits a
plastic smell.

7. TECHNICAL SPECIFICATIONS

Product name: Conga Rockstar 800 Ultimate
Product reference: 05564
Lithium battery: 37 V / 2500 mAh
Motor Power: 450W
Motorised brush power: 30 W
Dust tank Capacity: 700ml
Rated Voltage: 100-240V 50/60Hz
Made in China | Designed in Spain
05564_Conga Rockstar 800 Ultimate_IM_LI_PE_YV_03210301.indd 35 05564_Conga Rockstar 800 Ultimate_IM_LI_PE_YV_03210301.indd 35
Cause
No battery inside the device.
Battery is old.
Abnormal operation of the motor.
A filter is blocked.
Dust tank is full.
Dust tank is not installed
correctly.
Jalisco brush is blocked.
The charger is not correctly
connected.
Filter has been used for too long.
Filter is clogged.
The circuits inside the charging
base are damaged.
The charging base is not plugged
into a socket.
The filters are dirty.
It is used for the first time.
CONGA ROCKSTAR 800 ULTIMATE
ENGLISH
Solution
Charge the battery.
Buy a new battery or replace
it.
Contact Cecotec technical
support service for repairing
it.
Wash the filter and dry it
before use.
Clean the dust tank.
Install the dust tank
correctly.
Clean the Jalisco brush.
Check the connections.
Check the wall socket.
Replace the filter.
Clean the rolling brush.
Contact Cecotec technical
support service for repairing
it.
Plug it in.
Wash the filter and dry it
before use.
Buy a new filter.
The plastic smell will
disappear after using it.
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