Connection Checklist
Check
Check 1
Before connecting the printer, are the computer and network device (router, etc.) configured and can the computer connect to the network?
Configure the computer and network device.
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For the procedures, refer to the manuals supplied with the computer and network device, or contact their manufacturers.
Check 2
Are the printer and network device (router, etc.) turned on?
Turn on each device.
If the printer is already turned on, turn it off, then turn it back on.
Check 3
When using a router, are the Ethernet cables of the printer and computer connected to the LAN side of the router?
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For details on how to check the connection, refer to the manual supplied with the router or contact its manufacturer.
If the Ethernet cable is connected to the WAN side of the router, connect it to the LAN side.
If the Ethernet cable is loose, connect it properly.
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For the connection procedure, refer to the manual supplied with the router or contact its manufacturer.
Check 4
Is the firewall function of your security software active?
A message may appear on the computer monitor warning that Canon software is attempting to access the network.
If the warning message appears, set the security software to always allow access.
Glossary
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Firewall
A system to use computers connected to the Internet and corporate networks safely. It protects computers and corporate networks against unauthorized access, or restricts unauthorized access to corporate
networks and the Internet.