Troubleshooting - Tripp-Lite SmartOnline S3MX Manual Del Propietário

8. Troubleshooting

Fault and Warning events should be reviewed by authorised service personnel.
LCD Message
Fault! Bus Over Voltage
Fault! Bus Under Voltage
Fault! Bus Voltage Unbalance
Fault! Bus Short
Fault! Bus Soft Start Time Out
Fault! Inverter Soft Start Time Out
Fault! Inverter Voltage Over
Fault! Inverter Voltage High
Fault! Inverter Voltage Low
Fault! R Inverter Voltage Short
Fault! S Inverter Voltage Short
Fault! T Inverter Voltage Short
Fault! RS Inverter Voltage Short
Fault! ST Inverter Voltage Short
Fault! TR Inverter Voltage Short
Fault! Inverter R Negative Power
Fault! Inverter S Negative Power
Fault! Inverter T Negative Power
Fault! Over Load Fault
Fault! Battery Fault
Fault! Over Temperature
Fault! CAN Fault
Fault! TRIG0 Fault
Fault! Relay Fault
Fault! Line SCR Fail
Fault! EEPROM Fault
Fault! Parallel Cable Loosen Fault
Fault! DSP MCU Stop Communicate
Fault! Bypass Temperature Fault
Fault! Bypass SCR Fault
Warning! EPO Active
Warning! Over Load Fail
Warning! Communicate CAN Fail
Warning! Over Load
Warning! Battery Open
Warning! Battery voltage High
Warning! Turn On Abnormal
Warning! Charge Fail
Warning! EEPROM Fail
Warning! Fan Lock
Explanation
DC bus voltage is too high.
DC bus voltage is too low.
DC bus voltage is not balanced.
DC bus is short.
The rectifiers could not start due to low DC bus
voltage within specified duration.
Inverter voltage cannot reach desired voltage within
specified duration.
Inverter Voltage over (Peak Value).
Inverter Voltage is too high.
Inverter Voltage is too Low.
R phase inverter Output is shorted.
S phase inverter Output is shorted.
T phase inverter Output is shorted.
R-S inverter Output is shorted.
S-T inverter Output is shorted.
T-R inverter Output is shorted.
R phase inverter Output Negative Power over range. Contact service personnel.
S phase inverter Output Negative Power over range. Contact service personnel.
T phase inverter Output Negative Power over range.
Heavy overload causes UPS fault.
Battery reverse.
Make sure adequate space is allowed for air vents
and the fan is working.
CAN communication fault.
Synchronised trigger signal fault.
Inverter relay fault.
Line SCR short circuit fault.
EEPROM operation error.
As stated.
As stated.
As stated.
As stated.
Check the EPO connector.
The load devices are demanding more power than
the UPS can supply. Line Mode will transfer to
Bypass Mode.
CAN communication error.
When in Line Mode, the load devices are
demanding more power than the UPS can supply.
Battery not connected.
Battery voltage is too High.
As stated.
As stated.
EEPROM operation error.
As stated.
Solution
Contact service personnel.
Contact service personnel.
Contact service personnel.
Contact service personnel.
Turn off UPS and then restart the UPS.
If it fails again, contact service personnel.
Turn off UPS and then restart the UPS.
If it fails again, contact service personnel.
Contact service personnel.
Contact service personnel.
Contact service personnel.
Contact service personnel.
Contact service personnel.
Contact service personnel.
Contact service personnel.
Contact service personnel.
Contact service personnel.
Contact service personnel.
Reduce some load.
Check the polarity of battery connection and
contact service personnel.
Check if the ambient temperature is over
specification or contact service personnel.
Contact service personnel.
Contact service personnel.
Contact service personnel.
Contact service personnel.
Contact service personnel.
Check if the parallel cable is loose and
contact service personnel.
Contact service personnel.
Check if the ambient temperature is over
specification or contact service personnel.
Contact service personnel.
Check if the connector is loose when EPO
acts abnormally.
Reduce some load and check output Load-
Capacity and specification.
Contact service personnel.
Reduce some load and check output Load-
Capacity and specification.
1. Check battery breaker.
2. Check if the battery connection is well
3. Check the setting of Nominal Battery
4. Contact service personnel if necessary.
Check the setting of Nominal Battery voltage
and contact service personnel.
Check if the input voltage or frequency is out
of range.
Contact service personnel.
Contact service personnel.
Check if the fan is blocked or contact service
personnel.
64
connected.
voltage.