Bodum 11452 BISTRO Instrucciones De Uso página 5

BODUM AUSTRALIA WARRANTY
We are pleased to say that the return rate on BODUM® product is very low; however, should you
need to return your BODUM® product under warranty, please follow the simple procedure below.
BODUM AUSTRALIA WARRANTY PROCEDURE
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does not amount to a major
failure.
Faulty product does not include items which have incurred wear and tear through general home
use, misuse or commercial use.
The benefits to BODUM® customers given by the warranty on e-BODUM® electrical products set
out below are in addition to other rights and remedies under a law in relation to the BODUM®
product to which the warranty relates. Effective 1 April 2014 only e-BODUM® electrical products
purchased in Australia and marked with the code 'AUS' and 'ANZ' are covered by our express
warranty.
Returns procedure: to return a faulty BODUM® product you can either return it to your store of
purchase or contact BODUM® Australia directly at our office on 02 9692 0582.
Warranty period:
e-BODUM®: 2 year replacement warranty from the date of purchase in Australia for electrical
appliances with code 'AUS' and 'ANZ' only where a defect appears and BODUM® Australia is noti-
fied within 2 years from date of purchase.
Proof of purchase: your claim must be validated with a copy of proof of purchase. BODUM®
Australia will not be able to process the return without providing a proof of purchase. Proof of
purchase includes your original purchase receipt/docket or credit card statement showing the
purchase amount.
Replacement: to ensure that your claim is dealt with quickly and easily, we don't do product
repairs. We will replace your faulty product with a new one either through your retailer or BODUM®
Australia. If you do not wish to receive a replacement, a full refund will be given.
BODUM® (Australia) PTY LTD
Suite 39, 26-32 Pirrama Rd, Pyrmont NSW 2009
T. +61 2 9692 0582 F. +61 2 9692 0586
office.australia@bodum.com