9. LIMITED WARRANTY
2 Year Warranty from Date of Purchase
A. GENERAL
Subject to the terms and conditions set out in this document,
Saniflo INC., hereafter designated as the Company, gua-
rantees the consumer to repair or exchange any product or
any of its components (at the discretion of SFA Saniflo Inc)
which proves to be defective. NOTE:
•
year: will
cover "exchanges" starting from the
First (1
)
only
st
date of purchase.
•
year: will
Second (2nd)
only
"replacement parts" at no charge for the remainder of pro-
duct's warranty period.
B. TERMS AND CONDITIONS
1. The product must be installed and used as per instructions
supplied and indicated in the product manuals. This is not
limited to but includes the product:
• not be subjected to any negligence, accident or exposure
to "harmful" products or substances.
• installed in strict accordance with local state or provincial
electrical and plumbing codes.
2. The alleged defect or fault must be reported either to the
product installer or the company within the warranty cove-
rage period.
3. The warranty coverage period is valid for two (2) years
from date of purchase.
C. PART OR PRODUCT EXCHANGE/REPLACEMENT
All requests require a Return Goods Authorization number
(RGA#) or CAS# prior to any repair or exchange, otherwise
the warranty claim or request may be denied.
D. LIMITATIONS
1. Fill & flush valves are covered as per the Original Equip-
ment Manufacturers (OEM) warranty only.
2. Vitreous china is covered only for factory "defects" for a
period of one (1) year from date of purchase.
3. The following are not covered under warranty and the
costs ($) are the responsibility of the end-user (customer):
• Disconnection and reconnection of product (i.e. labor
charges) by customer or plumber.
• Cleaning & packaging of product.
Customer responsibilities and requirements on for returning
product(s), will be discussed, and explained by the SFA After
Sales Rep (ASR) at time of phone call.
4. Subject to the Terms and Conditions above, in no event
shall the company be liable for any special, incidental, or
consequential damage, loss, or injury of whatsoever, nature
or kind arising from or associated with the product or any
component thereof.
• Refer to section "F" for more details and information on
warranty coverage exemptions.
5. This warranty is transferable only when the product re-
mains at the same premises as where it was installed initially
when purchased.
E. EXTENDED WARRANTY + 1
For the extended warranty, the following products terms and
conditions must be met:
• The product must be registered "online" by filling out the
registration form,
• A "Proof of Purchase" (POP) is required to be submitted.
- a valid copy of the sales receipt will need to be uploaded
to the SFA website.
NOTE: The product registration for the warranty must be
submitted within the first (1
F. WARRANTY COVERAGE EXEMPTIONS
Subject to the "exemptions" section indicated below, SFA
Saniflo Inc. will provide all replacement parts as necessary
free of charge, to remedy any such defects.
EXEMPTIONS:
DISREGARDING ANY OF THE FOLLOWING MAY DAMAGE
THE PRODUCT AND VOID YOUR WARRANTY.
• Do NOT discharge any acids, alkaloids, solvents painting,
paint strippers, food waste, plastic bags, metal such as nails,
hairpins, wood, building materials, kitty litter or anything
that could halt or damage or corrode the unit.
cover "repairs" or will provide
) year from date of purchase.
st
• Do NOT hang bleach blocks or hydrochloride cleaners in
the toilet tank.
o These solutions have been shown to deteriorate the plas-
tic and neoprene components of the flush and fill valves
SFA-
and may cause leaks.
• In the event of a "power loss" do NOT use the toilet or any
other sanitary fixture connected to the unit since it will not
work until the power is restored.
G. WARRANTY DISCLAIMER
EXCEPT AS SET FORTH IN THIS LIMITED WARRANTY, THE
COMPANY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS
OR IMPLIED, WITH RESPECT TO THE PRODUCT OR ANY
COMPONENT THEREOF INCLUDING, BUT NOT LIMITED TO,
ALL IMPLIED WARRANTIES FOR MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE.
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