Limited Warranty - IKEA STJARNSTATUS Manual Del Usuario

LIMITED WARRANTY

How long is the IKEA guarantee valid?
This guarantee is valid for five (5) years from the original date of purchase of Your appliance
at IKEA, unless the appliance is named LAGAN or TILLREDA in which case two (2) years of
guarantee apply. The original sales receipt is required as proof of purchase. If service work is
carried out under guarantee, this will not extend the guarantee period for the appliance.
Who will execute the service?
IKEA "Service Provider" will provide the service through its own service operations or autho-
rized service partner network.
What does this guarantee cover?
The guarantee covers faults of the appliance which have been caused by faulty construction or
material faults from the date of purchase from IKEA. This guarantee applies to domestic use
only. Some exceptions not guaranteed are specified under the headline "What is not covered
under this guarantee?" Within the guarantee period, the costs to remedy the fault (e.g., repairs,
parts, labour and travel) will be covered, provided that the appliance is accessible for repair
without special expenditure. On these conditions the local regulations are applicable. Replaced
parts become the property of IKEA.
What will IKEA do to correct the problem?
IKEA appointed Service Provider will examine the product and decide, at its sole discretion,
if it is covered under this guarantee. If considered covered, IKEA Service Provider or its au-
thorized service partner through its own service operations, will then, at its sole discretion,
either repair the defective product or replace it with the same or a comparable product.
What is not covered under this guarantee?
• Normal wear and tear.
• Deliberate or negligent damage, damage caused by failure to observe operating
instructions, incorrect installation or by connection to the wrong voltage, damage
caused by chemical or electrochemical reaction, rust, corrosion or water damage
including but not limited to damage caused by excessive lime in the water supply,
damage caused by abnormal environmental conditions.
• Consumable parts including batteries and lamps.
• Non-functional and decorative parts which do not affect normal use of the appliance,
including any scratches and possible colour differences.
• Accidental damage caused by foreign objects or substances and cleaning or unblock-
ing of filters, drainage systems or soap drawers.
• Damage to the following parts: ceramic glass, accessories, crockery and cutlery bas-
kets, feed and drainage pipes, seals, lamps and lamp covers, screens, knobs, casings
and parts of casings. Unless such damages can be proved to have been caused by
production faults.
• Cases where no fault could be found during a technician's visit.
• Repairs not carried out by our appointed service providers and/or an authorized ser-
vice contractual partner or where non-original parts have been used.
• Repairs caused by installation which is faulty or not according to specification.
• The use of the appliance in a non-domestic environment i.e. professional use.
• Transportation damages. If a customer transports the product to his home or another
address, IKEA is not liable for any damage that may occur during transport. However, if
IKEA delivers the product to the customer's delivery address, then damage to the prod-
uct that occurs during this delivery will be covered by IKEA.
• Cost for carrying out the initial installation of the IKEA appliance. However, if an IKEA
appointed Service Provider or its authorized service partner repairs or replaces the
appliance under the terms of this guarantee, the appointed Service Provider or its
authorized service partner will reinstall the repaired appliance or install the replace-
ment, if necessary.
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