Technical Service; Warranty - Ecleris PORTALED Manual De Usuario

The PORTALED must be repaired and/or maintained exclusively by authorized ECLERIS
technical services. ECLERIS recommends using the following procedures for a quicker repair
service and replacement of guaranteed products.
1) Contact the technical service department of your local distributor or the nearest ECLERIS
office.
2) Give detailed information of the problem.
3) If the problem cannot be solved by troubleshooting, the product shall be sent for its repair.
The following product information shall be attached:

Owner's name.

Owner's address.

Contact name and phone number.

Product's serial number.

Problem's description.
The PORTALED shall be sent in its original packaging so that it is not damaged during
transportation. ECLERIS shall not be liable for damages that may occur during transportation,
caused by deficient packaging.
ECLERIS states that the PORTALED has complied with the required Quality Control verification
and has no manufacturing defects. This guarantees the appropriate functioning under adequate
use in agreement with the indications of this manual. The warranty period is for one (1) year as
from the date of purchase invoice.
ECLERIS shall not be liable for any damage caused to/by the PORTALED due to incorrect use,
negligence, cleaning or incorrect storage. Any repairs made by personnel not authorized by
ECLERIS will void this warranty. The described warranty is exclusively valid for the original
buyer.
The following parts are excluded from the warranty:

Battery

Damages resulting from connections to inadequate power supplies.
Disregarding the warranty situation, all shipment from and to the authorized ECLERIS technical
service facilities is the sole responsibility of the client.
INMANUUML012 USER MANUAL LED020 V.2021.10 ENG-ESP USA

7. TECHNICAL SERVICE

8. WARRANTY

USER MANUAL – PORTALED
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