English
Troubleshooting
Fault Prompt
Unable to power on.
Robot fails to start cleaning.
Robot cannot return for charging.
Abnormal robot actions.
Abnormal sound during
cleaning.
Cleaning performance deteriorates
or dust escapes.
Robot is offline.
Robot fails to auto-resume.
Robot fails to charge.
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Solution
The battery is low. Please charge it
before using.
The battery is low. Please charge it
before using.
1. Too many barriers around the cleaning
station. Place cleaning station as descri-
bed earlier.
2. Robot is too far away from cleaning
station. Place robot near cleaning station
and try again.
Please shut down and restart the robot.
Please check and clean the exterior
parts on the main brush, side brush,
left / right wheel after the robot is
turned OFF.
1. Dustbin is full. Please empty the bin.
2. Filter screen is blocked. Please clean
the filter screen.
3. Main brush is blocked. Please clean
the main brush.
1. Weak Wi-Fi signal. Make sure robot is in
range of the Wi-Fi signal and check your
network settings.
2. Reset Wi-Fi connection, download
the latest APP and try again.
Make sure non-disturbance mode is
not activated.
Make sure there is sufficient space
around the cleaning station, and that
there is no dust or blockage on the sur-
face of electrodes of cleaning station.
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