Ambient
temperature
The operating
is below the
temperature range is
operating
from 8°C to 45°C (46.4°F
temperature.
to 113°F). Repeat the
test after the device and
Ambient
test strip have reached
temperature
the above-mentioned
is above the
operating temperature.
operating
temperature.
Appears when
Ensure the date and time
the test strips are
settings of the meter are
correct and up to date.
expired.
Insert the code strip again. If
(This only applies
the problem persists, please
to β-ketone, total
check the expiry date of the
test strip.
cholesterol and
Discard the expired test
uric
strips. Use a new test strip
acid test strips)
that is in date and repeat
the test.
Announcement of Error Message by
Universal Tone
• Hi or Lo Blood Glucose Result:
- Results larger than 600 mg/dL (33.3 mmol/L) are
represented as 999, i.e. three groups of nine short beeps
with pauses between the groups.
- Results lower than 10 mg/dL (0.5 mmol/L) are represented
as 000, i.e. three long beeps.
• Low Battery Warning: When the batteries are about to be
exhausted, 2 quick beeps are announced three times in
succession. This warning is sounded when the meter is
switched on.
• Other Errors: Other Error Messages are announced by 2
quick beeps four times in succession.
Blood Glucose Measurement
Symptom
Cause
Batteries
exhausted.
The device
does not
display a
Test strip inserted
message after
upside down or
inserting a
incompletely.
test strip.
Defective device or
test strips.
EN-21
What To Do
Replace the battery
immediately and reset
date and time on the
meter setting.
Insert the test strip with
contact bars end first
and facing up.
Please contact customer
service.