Trouble Shooting; After-Sales Service - Gaggenau VP 414 Instrucciones De Uso

Trouble shooting

Malfunctions often have simple explanations. Please
read the following notes before calling the after-sales
service.
Malfunction
Appliance does not heat up. Fast flash-
ing of luminous discs.
Appliance does not heat up. Luminous
discs are off.
The frying surface arches slightly during
use.
The edges of the appliance rise slightly
during use.

After-sales service

In the event of repairs please contact our after-sales
sevice. We are committed fo find the best solution also
in order to avoid an unnecessary call-out.
Please quote the E number (product number) and the
FD number (production number) of your appliance when
contacting the after-sales service. The rating plate
bearing these numbers can be found on the bottom of
the appliance. For future reference you can note the
data of your appliance and the telephone number of our
after-sales service below.
E-Nr.
O
After-sales service
Please note that calling out an after-sales service
technician is not free of charge, even within the warranty
period, should the problem result from an operating
error.
Please find the contact data of all countries in the
enclosed customer service list.
12
Possible cause
Safety shut-off: the setting has
remained unchanged for over 4 hours.
Power cut: after a power cut, the appli-
ance does not switch back on automat-
ically for safety reasons.
Overheating protection: the appliance
has been operating on the highest set-
ting for a very long time.
Faulty installation
The metal expands when heated up.
The metal cooktop expands when hot. This is normal. It will dissappear when the
FD-Nr.
m
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out by one of our trained after-sales engineers.
If the appliance is faulty, unplug the mains plug or
switch off the fuse in the fuse box. Contact the after-
sales service.
Solution
Turn the control knob to 0. Then you can
operate it again normally.
Turn the control knob to 0. Then you can
operate it again normally.
Turn the control knob to 0 and let the appli-
ance cool down.
Check that connecting cable between the
appliance and the control panel is
plugged in firmly.
This is normal.
appliance has cooled down.
To book an engineer visit and product advice
GB 0344 892 8988
Calls charged at local or mobile rate.
IE 01450 2655
0.03 € per minute at peak.
Off peak 0.0088 € per minute.
AU 1300 368 339
NZ 09 477 0492
Trust the expertise of the manufacturer, and rest
assured that the repair will be carried out by trained
service technicians using original spare parts for your
domestic appliance.