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Review this table to find do-it-yourself solutions for minor performance problems. Any
service needed, other than maintenance described in this Use & Care G uide, should be
performed by a qualified service agent.
WARN IN G
Alw ays turn off and unplug vacuum cleaner before performing maintenance to the
vacuum cleaner. Failure to do so could result in electrical shock or personal injury.
PROBLEM
Unplugged at wall outlet.
Vacuum cleaner
Tripped circuit breaker/ blown
fuse at household service panel.
will not start.
Loose hose electrical connections. Reconnect hose ends.
Full or clogged dust bag.
Clogged airflow passages.
Dirty filters.
W rong pile height setting.
W rong power level selected.
Hole in hose.
W orn PowerM ate
Poor job of dirt
pick-up.
W orn or broken belt.
Dirty brushroll or end caps.
Canister hood open.
Tripped overload protector in
PowerM ate
PROTECTOR (page 15).
Hose or hood electrical
connections.
Vacuum cleaner
Tripped overload protector in
starts but shuts
PowerM ate
off.
PROTECTOR (page 15).
Tripped thermal protector in
canister.
TROUBLESHOOTIN G
POSSIBLE CAUSE
®
brushroll.
®
. See OVERLOAD
®
. See OVERLOAD
Plug in firmly, press O n/ O ff switch.
Reset circuit breaker or replace fuse.
Change bag.
Clear airflow passages.
Clean/ change filters.
Adjust setting.
Adjust control.
Replace hose.
Change brushroll.
See BELT CHANGING AND BRUSHROLL
CLEANING (page 20-21).
See BELT CHANGING AND BRUSHROLL
CLEANING (page 20-21).
Close and latch hood.
Remove any items that may be caught or
jammed, then restart. If vacuum cleaner starts
and stops again, clean brushroll and end
caps, then restart.
Check connections, reconnect hose ends.
Remove any items that may be caught or
jammed, then restart. If vacuum cleaner starts
and stops again, clean brushroll and end
caps, then restart.
See THERMAL PROTECTOR (page 15).
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