ENGLISH
[b] Replacement
The extruding head (upper bearing) and mechanical seal must be replaced after four years from installation or 20,000 hours of
operation, whichever comes first, to prevent the risk of serious accidents or failures. Contact your local Hoshizaki service agent
for replacement.
When the total operating time reaches 20,000 hours, the display flashes "PC". Then, after 500 hours, the unit shuts down to
ensure safety. Contact your local Hoshizaki service agent for replacement as soon as the display starts flashing.
Once the unit shuts down after 500 hours, the operation can be resumed by turning off the operation switch and turning it back
on. But the unit shuts down again after 500 hours. To resume the operation, contact your local Hoshizaki service agent for the
required replacement.
Replacement of the housing (lower bearing) may be required depending on water quality and wear condition.
3. BEFORE CALLING FOR SERVICE
[a] Error Code Indication
If the error code "E" is indicated on the display, before calling for service, check the following.
Code
E0
Possibility of water leaks. Turn OFF operation switch, and turn it ON again. If error code appears again, call for
service.
E1
Low ice production. Turn OFF operation switch, and turn it ON again. If error code appears again, call for service.
E2
Water supply circuit failure. Turn OFF operation switch, and turn it ON again. If error code appears again, call for
service.
E3
Gear motor failure. Turn OFF operation switch, and turn it ON again after 10 minutes. If error code appears again, call
for service.
E4
Abnormal high side pressure. Clean air filter. Check that icemaker is properly installed according to installation manual.
Turn OFF operation switch, and turn it ON again. If error code appears again, call for service.
E5
Electric circuit failure. Turn OFF operation switch, and turn it ON again. If error code appears again, call for service.
E8
Compressor could be overheated. Check that icemaker is properly installed according to installation manual. Turn OFF
operation switch, and turn it ON again after 10 minutes. If error code appears again, call for service.
EA
Electric circuit failure. Turn OFF operation switch, and turn it ON again. If error code appears again, call for service.
Eb
Electric circuit failure. Turn OFF operation switch, and turn it ON again. If error code appears again, call for service.
EC
Electric circuit failure. Turn OFF operation switch, and turn it ON again. If error code appears again, call for service.
EE
Gear motor failure. Turn OFF operation switch, and turn it ON again. If error code appears again, call for service.
EF
Supply voltage is too low. Check that voltage is in required range and icemaker is not sharing a single receptacle with
other appliances. Turn OFF operation switch, and turn it ON again. If error code appears again, call for service.
EH
Electric circuit failure. Turn OFF operation switch, and turn it ON again. If error code appears again, call for service.
EL
Bin control switch has failed. Turn OFF operation switch, and turn it ON again. If error code appears again, call for
service.
En
Electric circuit failure. Turn OFF operation switch, and turn it ON again. If error code appears again, call for service.
EU
Controller board failure. Turn OFF operation switch, and turn it ON again. If error code appears again, call for service.
[b] No Error Code Indication
If the icemaker does not work properly or does not work at all and no error code is indicated on the display, before calling for
service, check that:
* The power is supplied to the unit.
* The water is turned on.
* The air filter is clean.
For further assistance or advice, contact your local Hoshizaki service agent.
Remedy
8